Consulting Principal, Program Delivery LeadDallas, TXAbout the roleAs a
Program Delivery Lead, Cognizant Consulting, you will make an impact by leading the end-to-end delivery of the Value VxP Program, ensuring program objectives, delivery timelines, quality standards, and client expectations are met. You will be a valued member of the Cognizant Consulting team and work collaboratively with client leadership, vendor teams, service lines, Program Directors, Project Managers, and technical delivery teams.
In this role, you will:- Manage all aspects of the Value VxP Program, including delivery planning, execution, governance, risk management, and stakeholder communication.
- Build trusted client relationships by acting as a technical advisor to customer technical and leadership teams, while serving as the primary escalation point for delivery-related matters.
- Collaborate with client teams, vendor teams, service lines, Program Directors, Project Managers, and technical delivery teams to ensure overall program objectives and timelines are achieved.
- Lead resource planning, allocation, and capacity forecasting to optimize delivery capability and support successful execution.
- Provide overall program leadership to technical teams, ensuring high-quality solutions are delivered within agreed timelines and budgets.
- Champion automation initiatives across delivery processes to improve efficiency, quality, consistency, and speed of execution.
- Oversee testing activities within customer environments, ensuring alignment with project requirements while promoting automated testing frameworks and continuous improvement.
- Manage technical escalations across Delivery, Engineering, Support, and Managed Services teams.
- Identify delivery risks, assess business impact, and implement proactive mitigation strategies to support successful outcomes.
Work modelWe strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you must have to be considered- Strong experience leading complex technology delivery programs in a client-facing environment.
- Demonstrated ability to manage program delivery across cross-functional teams, including client teams, vendor teams, service lines, engineering, support, and managed services.
- Experience leading resource planning, allocation, capacity forecasting, delivery governance, and risk mitigation.
- Strong technical advisory skills with the ability to communicate effectively with customer technical teams and senior leadership.
- Experience managing delivery-related escalations and driving resolution across multiple stakeholder groups.
- Proven ability to deliver high-quality solutions within agreed timelines, budgets, and business expectations.
These will help you succeed- Experience supporting automation initiatives across delivery, testing, or operational processes.
- Familiarity with automated testing frameworks, continuous improvement practices, and quality-focused delivery methods.
- Strong program leadership skills with the ability to bring structure, clarity, and accountability to complex delivery environments.
- Experience working in consulting, professional services, or client delivery organizations.
- Ability to build trusted relationships, manage ambiguity, and proactively identify risks before they impact delivery.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
BenefitsCognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical, dental, vision and life insurance
- 401(k) plan and contributions
- Employee stock purchase plan
- Employee assistance program
- 10 paid holidays plus PTO
- Paid parental leave and fertility assistance
- Learning and development certifications and programs
