Job Description Summary:

As a Consultant, Project Manager, you will play a key role in supporting McDonald's business and broader Foodservice customer operations. Acting as a critical connector between customers, field teams, internal partners, and external vendors, you will help manage operational priorities and enable flawless project execution. From coordinating equipment-related activities to maintaining account accuracy and managing Quality Maintenance Call (QMC) processes, this role ensures visibility, accountability, and progress across multiple workflows.

If you are detail-oriented, thrive in a fast-paced environment, and excel at keeping cross-functional teams aligned, this role offers an opportunity to make a meaningful contribution to how we serve and grow with our partners.

What You'll Do for Us

• Coordinate daily operational priorities tied to McDonald's and assigned Foodservice customers, ensuring alignment with internal teams and vendor partners.
• Manage account maintenance activities, including new account setup, ownership updates, closures, and data accuracy across multiple systems.
• Support execution of customer-specific initiatives such as equipment installations, removals, replacements, line runs, and service-related projects.
• Partner cross-functionally with Customer Operations, Service Operations, Field Operations, Technical Teams, and vendor partners to ensure timely execution and customer readiness.
• Maintain accuracy of operational and account data in platforms such as SAP, SharePoint, Quick Base, and OPS tools to ensure integrity of reporting, billing, and project management.
• Manage QMC support activities including reporting, scheduling, and follow-through to address maintenance risks and service needs.
• Generate reporting and provide visibility into project timelines, operational priorities, and recurring issues to aid stakeholder decision-making.
• Identify workflow gaps, recurring execution risks, and friction points and recommend process improvements that enhance reliability and efficiency.
• Collaborate with field teams to evaluate recurring customer issues, identify high-incidence locations, and develop actionable solutions for sustained improvement.
• Coordinate timely resolution of operational issues by mobilizing the appropriate teams, escalating as necessary, and ensuring consistent follow-up.
• Assist with customer and internal communications related to project updates, timelines, and operational actions to maintain transparency and alignment.

Requirements & Qualifications

• High school diploma or GED required; Bachelor's degree in Business, Operations, or related field preferred.
• Minimum of 2+ years in project management, operations coordination, sales support, or customer operations roles within fast-paced, service-driven environments.
• Experience coordinating multiple workflows simultaneously and delivering results under tight deadlines.
• Strong organizational and prioritization skills with exceptional attention to detail for data accuracy and process execution.
• Excellent written and verbal communication skills to confidently engage customers, internal teams, and vendors.
• Advanced problem-solving capabilities to identify root causes, align resources, and implement resolutions quickly.
• Ability to build collaborative relationships across cross-functional teams and influence without direct authority.
• Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and comfort with data reporting and visualization tools.
• Familiarity with enterprise systems and operational platforms such as SAP, SharePoint, Quick Base, and OPS tools is highly desirable.
• Data literacy and ability to interpret operational reporting to support visibility and proactive decision-making.

Skills & Capabilities

• Project Coordination & Execution: Ability to organize and manage multiple projects, ensuring on-time delivery and customer satisfaction.
• Operational & Data Accuracy: Skilled in maintaining data integrity across systems to support billing and operational reporting.
• Process Improvement Mindset: Identifies efficiency gaps and recommends solutions to enhance workflow reliability.
• Cross-Functional Collaboration: Ability to navigate complex stakeholder networks including customers, bottlers, vendors, and internal partners.
• Customer-Centric Problem Solving: Anticipates risks, mitigates issues proactively, and supports high service standards.
• Technical Fluency: Comfort working within enterprise platforms (SAP, Quick Base, SharePoint) and utilizing data analytics for operational insights.
• Communication & Influence: Strong ability to craft clear updates, engage stakeholders, and ensure alignment across internal and external touchpoints.

What We'll Do for You

• Enable Operational Expertise: Gain hands-on experience in driving critical customer operations processes for one of the world's largest and most strategic accounts.
• Provide Access to Advanced Tools & Systems: Work with leading project management and enterprise platforms to sharpen technical knowledge and operational capabilities.
• Opportunity to Impact Customer Experience: Play a pivotal role in enhancing executional reliability and shaping best practices that improve service outcomes for McDonald's and our Foodservice customers.
• Support Career Development: Benefit from Coca-Cola's learning culture, including training resources, mentoring, and cross-functional exposure that prepare you for broader operational and project leadership roles.

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills:
Adaptability, Business Acumen, Curious Mindset, Logical Thinking, Managing Ambiguity, Problem Solving, Project Management, Solution-Oriented, Stakeholder Engagement, Storytelling, Strategic Influence, Thrive in Ambiguity

Pay Range:
United States of America: 86,600 USD - 103,000 USD

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:
7.5

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s):
United States of America

City/Cities:
Remote

Travel Required:
00% - 25%

Relocation Provided:
No

Job Posting End Date:
September 2, 2026