What you'll be doing

As a Consultant, Enterprise Gating - Technology Operational Risk within the Infrastructure Operations & Networks team, you'll play a key role in supporting the operational readiness of CIBC's technology releases. You'll conduct operational risk (Gating) assessments for projects and infrastructure changes, ensuring compliance with CIBC's operational standards. Collaborating with Portfolio Leads, service providers, and operations teams, you'll help identify, assess, and communicate risks throughout the application development lifecycle. Your work will include preparing executive dashboards, managing Gating documentation, and supporting process improvements to enhance the effectiveness of operational risk management. You'll also contribute to the development and automation of tools, and support internal audit requirements through regular and ad hoc reporting.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Operational Risk Assessment and Reporting - Conduct operational risk (Gating) assessments for projects and releases, and prepare clear, concise reports and executive dashboards for leadership review.
• Standards Compliance - Review application and infrastructure work packages to ensure alignment with CIBC's operational standards and regulatory requirements.
• Collaboration and Communication - Work closely with Portfolio Leads, service providers, and operations teams to identify and assess risks and impacts related to environment changes, and manage Gating-related communications and scheduling.
• Process Improvement - Support the development, documentation, and continuous improvement of operational standards, procedures, and tool automation to enhance process efficiency.
• Data Analysis and Reporting - Gather, analyze, and validate data for scheduled and ad hoc reporting, supporting insights for executive decision-making and internal audit requirements.
• Training and Support - Act as a point of contact for assigned operational risk assessments and provide process training to CIBC groups as needed.

Who you are

• You have foundational IT experience. You bring 1-3 years of relevant IT experience, ideally with exposure to operational risk or technology governance.
• You're a strong communicator. You have excellent communication and relationship-building skills, enabling you to collaborate effectively with diverse teams and stakeholders.
• You're adaptable and proactive. You demonstrate initiative, learning agility, and adaptability in a dynamic environment, and are open to supporting after-hours work when required.
• You're detail-oriented. You have a keen eye for detail and are comfortable gathering, analyzing, and validating data for reporting and decision-making.
• You're eager to learn. You have a growing familiarity with ITIL, COBIT, and ISO standards, and are motivated to continuously improve your technical knowledge. You have a university degree or college diploma in a relevant discipline.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

Job Location
Toronto-81 Bay, 19th Floor

Employment Type
Regular

Weekly Hours
37.5

Skills
Analytical Thinking, Client Service, Infrastructure Management (IM), Mitigated Risks, Technical Leadership, Test Environments, Vendor Management