Aon

Consultant - Delivery Lead, Health Solutions

Aon • $90K — $110K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of hands-on experience in Health Benefits
  • Post-secondary degree or diploma in Business or Commerce preferred
  • Proven ability to build and maintain professional relationships
  • High Emotional Quotient (EQ) and business acumen
  • Natural curiosity and positive problem-solving approach
  • Life Insurance license required within 12 months if not already held

Responsibilities

  • Oversee client deliverables and project management for timely delivery
  • Act as the primary contact for clients, addressing benefits and rewards inquiries
  • Deliver work as outlined in engagement letters and client agreements
  • Manage project delivery according to client expectations and service scope
  • Identify opportunities for additional revenue and services
  • Coordinate client meetings and annual planning sessions
  • Support onboarding of clients and establish protocols with carriers

Benefits

  • Comprehensive benefits package
  • Encouragement of a diverse workforce
  • Agile and inclusive work environment for work/life balance
  • Two Global Wellbeing Days each year
  • Flexible working style solutions
  • Continuous learning culture for personal and professional growth
Full Job Description
Aon is looking for a Consultant in Toronto, London (Ontario).

Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.

What the day will look like

Oversee all client deliverables and overall client project management and ensure timely delivery. Work with Relationship Lead to understand strategy, services and coordinate with the required business units to ensure completion.
  • This individual is the day to day contact for clients, support client with general benefits/rewards questions, last minute or urgent requests and/or coordinating with required BUs as required
  • Responsible for delivering the work outlined in the engagement letter and other initiatives as agreed to throughout the course of a client relationship
  • Responsible for project managing the BUs delivery of the work and delivered according to the scope of services and client expectations
  • Identify opportunities for additional revenue/services to the RL for action
  • Have broad knowledge about the work performed by Health Solutions
  • Would leverage specialty resources (actuarial, pharma, wellbeing, etc.) as required
  • Coordinate and schedule all client meetings related to deliverables
  • Attend and help prepare for the annual planning meetings
  • Develop partnership with RL and make sure service delivery aligns with the Benefit Strategy
  • Coordinate onboarding of client and establishing protocols with carriers (with direct support from applicable business units)
  • Client advocate for any service or broking related items with direct support from applicable business units to resolve with carriers or service providers
  • Support RL/finance with revenue recognition in Client Planner


How this opportunity is different

The Consultant - Delivery Lead will ensure year over year growth of client revenue by expansion of revenue/services to existing clients and working with Producers (to and from them) to establish relationships with prospective clients to support new logo revenue, new logos identified by Producer, RFP, Global and local relationships.

Skills and experience that will lead to success
  • Hands-on experience in the Health Benefits realm is required
  • Post-secondary degree or diploma in Business, Commerce or similar area of focus is helpful but not required
  • Consistent track record to build, maintain and expand effective professional relationships across multiple partner groups
  • High levels of Emotional Quotient/Intelligence (EQ) and eye for business
  • Natural curiosity coupled with a positive mentality and approach to problem solving
  • Life Insurance license will be required within 12 months if not already held


How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves.

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About Aon

Aon plc is a leading global professional services firm that provides a broad range of risk, retirement and health solutions. The company was founded in 1982 and is headquartered in London, England. Aon operates in more than 120 countries and has a team of over 50,000 employees. The company's services include risk management, insurance brokerage, reinsurance brokerage, human capital consulting, and retirement solutions. Aon is committed to helping clients manage risk and achieve their goals, and is known for its innovative solutions and industry expertise. The company is listed on the New York Stock Exchange under the ticker symbol AON.
Learn more about Aon
Size
50,000 employees
Market Cap
$62.1 billion
Industry
Net Income
$1.9 billion
5 Year Trend
+5.3%
Revenue
$11 billion
NASDAQ

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