The Role

The consultant is responsible for the day-to-day execution of congress engagement logistics and serves as the primary coordination resource for customer engagement activities. This role manages meeting requests, scheduling updates, attendee communications, and operational support before and during congresses.

The Coordinator works closely with customer teams, thought leaders, vendors, and internal stakeholders to ensure engagements are successfully executed.

What You'll Do

• Manage congress engagement logistics from planning through execution
• Coordinate meeting requests, updates, schedule changes, and attendee communications
• Maintain accurate engagement records and tracking systems
• Monitor action items and follow-up activities across multiple teams
• Serve as a primary operational contact for assigned congress programs
• Coordinate room schedules, meeting logistics, and attendee requirements
• Support thought leader and employee communications
• Troubleshoot logistical issues and escalate risks when necessary
• Provide on-site support during congress execution
• Create and provide reporting, reconciliation, and post-congress activities
• Support multiple therapeutic areas, teams, and engagement programs within customer accounts

Requirements

• 2+ years of experience in event coordination, congress management, customer operations, or project coordination
• Exceptional attention to detail and organizational skills
• Strong communication and stakeholder management abilities
• Ability to manage multiple priorities in a fast-paced environment
• Experience with scheduling platforms, CRM systems, or event technologies preferred
• Experience in life sciences, healthcare, or pharmaceutical events preferred
• Ability to travel for on-site congress support, ~40% expected

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
  1. A conversation with the hiring manager
  2. A practical case exercise
  3. A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $70,000 - $140,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

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Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Work Where It's Best for You

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it's best for you.