Nationwide Insurance

Consultant, Business Technical Lead (RPA - Nationwide Financial)

Nationwide Insurance$108K — $200K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science, IT, business or related field; graduate degree preferred.
  • 7+ years of RPA or related experience.
  • Advanced knowledge of RPA technologies and business problem-solving.
  • Strong skills in performance measurement and style analysis.
  • Experience with collaboration tools like SharePoint, MS Teams, and Jira.
  • Familiarity with programming languages like T-SQL, JavaScript, and C#.

Responsibilities

  • Collaborate with stakeholders to identify and develop RPA solutions.
  • Implement and support RPA tools such as NEVA, Automation Anywhere, and Power Automate.
  • Analyze business applications to standardize processes for automation.
  • Monitor industry trends to identify opportunities for RPA implementation.
  • Conduct tests on automation and suggest modifications based on results.
  • Evaluate processes using value stream mapping and ROI calculations.
  • Maintain oversight of automation post-implementation to ensure effectiveness.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Life insurance and short/long term disability coverage.
  • Minimum of 18 days paid time off annually, pro-rated quarterly.
  • Additional paid holidays, including 8 hours for Lifetime and Unity Day.
  • 401(k) plan with company match and a paid pension plan.
  • Business casual attire and other flexible working conditions.
Full Job Description
This role will be required to work a hybrid in-office schedule out of our Columbus, OH location (Monday & Tuesday).

This is a G4 band role.

#LI-COLE

Job Description Summary
We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, analytical aptitude and collaboration. If you thrive in a busy, engaging work environment, we want to know more about you!

As a Consultant, you'll be responsible for analyzing, designing, implementing and sustaining Robotic Process Automation (RPA) solutions. You will utilize RPA expertise to drive business efficiencies and results. You'll perform work focused on analysis, design, implementation, operation, deployment and support of the organization's technology resources and processes.

Job Description
Key Responsibilities:
  • Partners with key stakeholders to evaluate and assess business needs and priorities then recommends and develops solutions to enable success.
  • Implements and supports robotic process solutions robotic process automation solutions in tools like NEVA, Automation Anywhere and Power Automate
  • Analyzes process steps and interdependencies in existing business applications that are typically done by a human user.Standardizes processes to ensure higher level of automation success.
  • Monitors industry trends and utilizes industry expertise to determine potential implications and opportunities for Nationwide.
  • Tests automation and suggests changes based on functional requirements.
  • Conducts value stream mapping and Return on Investment calculations to measure successes and refine processes going forward.Analyzes data to understand current state and improvements gained through automation.
  • Ensures quality automation using Quality Assurance (QA) processes and prevent any potential bugs.
  • Keeps stakeholders informed of process changes, defects and results.Participates in project review meetings with customers and other team members.
  • Monitors and maintains automation post-implementation and resolves any potential issues to ensure smooth business operations.
  • Identifies business operations processes that are feasible for automation. Assesses and documents technical and functional requirements. Provides recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology.
  • Supports the development of RPA strategies, polices and plans. Ensures priorities are aligned to organizational strategy and goals.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Manager, Director or Officer.

Typical Skills and Experience:

Education: Undergraduate studies in computer science, information technology, business or a related field. Graduate studies preferred.

Experience: Seven or more years of RPA or related experience.

Knowledge, Skills and Ability: Ability to apply advanced knowledge of RPA to business problems. Proven knowledge of performance measurement and style analysis. Strong interpersonal and communication skills. Working knowledge of workflow systems, macros, low-code automation and other related technology solutions preferred. Experience using online collaboration technologies such as Sharepoint, MS Teams, Jira, and Outlook. Understanding and exposure to T-SQL / PL-SQL, HTML, CSS, JavaScript and Jquery, C#, Java, Visual Basic, reporting tools such as Tableau & WebFOCUS and database technologies such as Oracle, MS-SQL server & Netezza are a plus.

Job Conditions:

Overtime Eligibility: Exempt (Not eligible)

Working Conditions: Normal office environment. Extended work hours may be required based on workload. May require occasional travel.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.

The national salary range for Consultant, Robotics Process Automation : $108,000.00-$200,000.00

The expected starting salary range for Consultant, Robotics Process Automation : $108,000.00 - $162,000.00

About Nationwide Insurance

Nationwide Mutual Insurance Company & Affiliated Companies is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. Nationwide has grown from a small mutual auto insurer owned by policyholders to one of the largest insurance and financial services companies in the world, with more than $158 billion in statutory assets.

Nationwide Insurance Careers

Join the Nationwide Insurance team today and be part of a company that values innovation, leadership, and diversity. As one of the leading insurance and financial services providers, Nationwide offers unparalleled job opportunities that foster professional growth and development. Work You’ll Do At Nationwide Insurance, you’ll contribute to projects that impact lives and help communities thrive. You’ll work alongside a team of experts dedicated to upholding the highest standards in insurance and financial services. Our culture is built on a foundation of respect and integrity, driving us to achieve excellence in everything we do. Nationwide Insurance is not just about insurance; it’s about fostering an environment of continuous growth and innovation. With a variety of career paths available, from customer service to claims management, each position offers the chance to make a significant impact. Join Our Market-Leading Team Nationwide Insurance is home to some of the most dedicated professionals in the industry. Our team benefits from leadership that is committed to personal and professional development, ensuring that every employee has the opportunity for career advancement and skill enhancement. Innovate with Us Embrace the opportunity to work on groundbreaking projects that set industry standards. Nationwide’s commitment to innovation means constantly seeking out new ways to improve our services and processes, benefiting both our customers and our team members. Internship and Employment Opportunities Start your career with Nationwide Insurance through our internship programs or dive straight into a fulfilling career with vast employment opportunities. We are looking for passionate, curious, and driven individuals ready to make a difference in the insurance industry. Diversity and Inclusion At Nationwide, diversity and inclusion are more than just words—they are principles guiding how we build our teams, cultivate leaders, and create a company that’s the right fit for every person inside of it. We offer diversity training and resources that promote an inclusive workplace. Benefits and Culture Nationwide Insurance is committed to supporting our team members’ well-being both inside and outside of work. Our benefits package includes comprehensive health care, retirement plans, and generous paid time off. More than just benefits, our company culture encourages networking, mentorship, and community involvement. Career Development Invest in your future with Nationwide Insurance’s career development programs. From resume and interview workshops to advanced leadership training, we provide the tools to help you succeed and advance within the company. Stay Connected Join Our Team Explore the various positions available at Nationwide Insurance that match your skills and interests. We are continuously hiring and looking for new talent to join our professional network. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights—all from the people who work at Nationwide Insurance. Job Alert Emails Customize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Nationwide Insurance. Join Nationwide Insurance today and be part of a team that is dedicated to making a difference in the lives of our customers and communities.
Learn more about Nationwide Insurance
Size
28,000 employees
Industry
Founded
1925

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