Microsoft

Construction Quality Manager

Microsoft • $97K — $188K *
Charlotte, NC 28269In-Person
Real Estate & Construction
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 5+ years related experience, or equivalent experience.
  • Preferred: 8+ years related experience with emphasis on data center projects.
  • Proficiency in data analysis and construction management tools (Power BI, Nexus, Cx, Bluebeam, BIM).
  • Strong understanding of construction specifications, quality standards, and compliance requirements.
  • Experience with continuous improvement methodologies (Lean, DMAIC, Six Sigma).
  • Familiarity with structured problem-solving tools (RCA, FMEA, 8D, CAPA).
  • Knowledge of ISO 9001 Quality Management Systems and quality auditing principles.

Responsibilities

  • Train local teams on quality expectations and systems.
  • Audit and administer project-specific General Contractor (GC) Quality Plans.
  • Conduct regular field audits and engage Subject Matter Experts (SMEs) for quality reviews.
  • Manage the Nexus 'Issue' process and ensure documentation is accurate.
  • Attend and participate in quality meetings and mock-up reviews.
  • Ensure adherence to QA/QC protocols during construction phases.
  • Analyze quality metrics and report on construction project performance.

Benefits

  • Comprehensive health and wellness programs.
  • Employee assistance programs for mental health support.
  • Retirement savings plans with company match.
  • Professional development and continuous learning opportunities.
  • Flexible work arrangements and remote work options.
Full Job Description
Overview

The Construction Quality Manager serves as Microsoft's quality representative, providing oversight, verification, auditing, reporting, escalation, and governance of contractor quality programs. The CQM ensures contractor compliance with project requirements, drives resolution of quality risks, validates readiness for turnover, and provides leadership visibility into quality performance while not assuming the contractor's QA/QC responsibilities.

Responsibilities
  • Train local teams on the Quality System and expectations.
  • Collect, audit, and administer GC Quality Plans per project.
  • Perform regular field audits and engage appropriate SMEs to review quality vs. IFC drawings, DIV 01 Spec, CxPOR, and Tech Specs.
  • Administer and assist the Nexus "Issue" process.
  • Attend Preparatory and weekly Quality meetings.
  • Participate in Mock-up/FOK review meeting.
  • Ensure construction L1-L3 QA/QC steps are followed by GC during construction (CSA, equipment installation, MEP, Pre-energization & startup)
  • Analyze and evaluate quality metrics of construction projects.
  • Participate in punch walks; ensure punch issues are documented and entered correctly in Nexus.
  • Audit turnover data, ensure accuracy, and report metro-specific turnover issues with Operations and STP (Turnover Defects dashboard).
  • Administer the turnover process (quality): track construction issues, Cx issues, and push-to-Operations issues; define completion dates for all issues.
  • Support the DCD PM in the collection, documentation, and audit turnover deliverables per Div-1 Specification


Qualifications
  • Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 5+ years related experience
    • OR equivalent experience.

Other Requirements:
    • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
      • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:
  • Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 8+ years related experience
    • OR equivalent experience.
  • 7+ years experience working on data center projects.
  • Proficient in data analytics, reporting, and construction management tools such as Power BI, Nexus, Cx, Bluebeam, and BIM with strong analytical and problem-solving skills.
  • Detail-oriented with strong knowledge of construction specifications, quality standards, and installation compliance requirements.
  • Experience with continuous improvement methodologies such as Lean, DMAIC, Six Sigma, and change management.
  • Experience applying structured problem-solving tools such as RCA, FMEA, 8D, and CAPA.
  • Knowledge of ISO 9001 Quality Management Systems, quality auditing, and Cost of Poor Quality (COPQ) principles.
  • Experience developing, implementing, and managing structured quality management systems.
  • Professional quality certifications preferred, including USACE CQM, OSHA 30, ASQ CQE, CQA, CMQ/OE, Six Sigma Green Belt/Black Belt, ISO 9001 Lead Auditor, or equivalent.
  • Experience in data center, mission-critical, industrial, semiconductor, pharmaceutical, power, or oil & gas construction environments preferred.


Construction Project Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

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Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

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Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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