Construction & Commissioning Quality Mgr
York, PA

Construction & Commissioning Quality Manager

Voith Hydro Inc. | North America Construction & Commissioning Quality | Reports to: Head of C&C Quality

Summary:
• Lead site quality management for hydroelectric construction, installation, testing, commissioning, customer acceptance, and project closeout activities.
• Ensure quality requirements are implemented and verified at site to support safe, compliant, and reliable project execution.
• Serve as the primary quality interface between Voith site teams, Project Quality, Project Management, Engineering, Manufacturing, Supply Chain Quality, subcontractors, vendors, customer inspectors, and site stakeholders.
• Manage site quality documentation, customer submittals, NCRs, corrective actions, inspection readiness, customer witness inspections, quality records, turnover packages, and final acceptance support.
• Promote prevention-based quality by building quality requirements, inspection expectations, acceptance criteria, environmental compliance needs, and lessons learned into site execution processes.
• Support compliance with quality, environmental, health, safety, contractual, regulatory, statutory, and Voith Business Management System requirements.

Responsibilities:

Site quality leadership and planning
• Lead and coordinate site quality activities during construction, installation, testing, commissioning, customer handover, project closure, and turnover.
• Develop, review, maintain, and execute site-specific Quality Plans, Construction & Commissioning Inspection and Test Plans (ITPs), inspection checklists, quality schedules, and related documentation requirements.
• Ensure customer, contractual, regulatory, statutory, environmental, and Voith quality requirements are understood, deployed, monitored, and verified during site work.
• Coordinate with Project Quality Managers, site leadership, Field Service, Engineering, Manufacturing, Supply Chain Quality, HSE, subcontractors, vendors, and customer representatives to align quality expectations.
• Support site kick-off meetings, handover to site teams, handover to commissioning teams, project coordination meetings, site status reviews, customer audit/inspection meetings, and final handover meetings.

Customer submittals, quality records, and turnover documentation
• Manage site quality documentation and ensure inspection records, test reports, field quality records, commissioning records, SAT records, PAC/FAC support records, and turnover deliverables are complete, accurate, traceable, and contract compliant.
• Prepare, review, compile, and submit contract-required documents to the customer, including site quality dockets, quality data books, quality dossiers, inspection reports, test records, NCR documentation, redline support documents, and closeout packages.
• Track document status, customer comments, open actions, revise-and-resubmit items, and approval status through closure.
• Coordinate with Document Control and project stakeholders to ensure required site quality records are available for internal review, customer review, acceptance, and archive.

NCR, corrective action, and risk management
• Initiate, investigate, manage, and close construction and commissioning NCRs, quality findings, deviations, punch-list items, and corrective actions.
• Ensure NCRs are clearly described, supported by objective evidence, properly assigned, dispositioned, approved when required, and followed through to effective closure.
• Lead or support root cause analysis and corrective/preventive action activities with site teams, vendors, subcontractors, Engineering, Manufacturing, Project Quality, customers, and suppliers.
• Monitor site quality risks, NCR trends, overdue actions, recurring issues, and field quality performance; escalate critical issues affecting customer acceptance, schedule, safety, environmental compliance, or project cost.
• Capture lessons learned and support continuous improvement actions to reduce rework, prevent recurrence, and strengthen future site execution.

Construction and commissioning inspection management
• Execute and manage C&C ITPs and verify that planned inspections, tests, audits, quality checks, witness points, hold points, and acceptance criteria are completed in accordance with project requirements.
• Coordinate internal and external inspection resources for mechanical, electrical, dimensional, welding, coating, NDE, calibration, commissioning, and functional testing activities where applicable.
• Plan, coordinate, and support customer witness inspections, site inspections, audits, surveillance activities, and quality reviews, including readiness checks, agendas, required resources, acceptance criteria, equipment, calibration status, and supporting records.
• Verify that inspection documentation is reviewed before physical inspection when required so inspection focus can be adjusted based on documentation findings.
• Ensure nonconforming work is not built upon, concealed, released, or handed over until appropriately reviewed, dispositioned, corrected, accepted, or formally transferred.

Vendor, subcontractor, and site supplier quality oversight
• Ensure Voith employees, vendors, subcontractors, and site suppliers uphold applicable quality requirements, site procedures, customer specifications, and accepted work practices.
• Monitor vendor and subcontractor quality performance at site and coordinate resolution of supplier or subcontractor quality issues affecting construction, commissioning, customer acceptance, or turnover.
• Support supplier/subcontractor surveillance, audits, inspection planning, documentation review, and corrective action follow-up when site scope or customer requirements require.
• Coordinate with Supply Chain Quality and Manufacturing Quality when supplier or manufacturing documentation, NCRs, inspection records, shipment release records, or final quality records affect site acceptance.

Requirements:

Education and experience
• Bachelor's degree in Engineering, Construction Management, Quality Management, Manufacturing, Industrial Technology, or a related technical discipline preferred; equivalent experience may be considered.
• Experience in construction quality, commissioning quality, field service quality, project quality, manufacturing quality, supplier quality, site management, or a comparable technical quality role.
• Experience supporting hydroelectric, power generation, heavy industrial, engineer-to-order, manufacturing, construction, commissioning, or large project-based environments preferred.
• Demonstrated experience working directly with customers, site teams, subcontractors, suppliers, inspectors, project managers, and cross-functional technical stakeholders.

Quality systems, technical knowledge, and compliance
• Working knowledge of Quality Management Systems and ISO 9001 principles; familiarity with ISO 14001 environmental management and ISO 45001 occupational health and safety principles preferred.
• Experience with NCR management, root cause analysis, corrective action, preventive action, effectiveness verification, audit findings, lessons learned, and continuous improvement.
• Knowledge of Inspection and Test Plans, quality plans, customer witness/hold points, site quality records, commissioning records, test reports, quality dockets, data books, and customer turnover documentation.
• Ability to interpret customer specifications, contracts, drawings, procedures, inspection results, acceptance criteria, statutory/regulatory requirements, and environmental compliance expectations.
• Experience with dimensional inspection, mechanical inspection, electrical testing, NDE, welding, coating, calibration, site installation, commissioning, and/or functional testing is preferred.

Skills and competencies
• Strong leadership, communication, stakeholder management, and customer-facing skills, with the ability to influence without direct authority.
• Highly organized, detail-oriented, proactive, and able to manage multiple priorities, documents, inspections, NCRs, and customer actions simultaneously.
• Strong analytical, problem-solving, and decision-making abilities with a pragmatic, solution-driven, and customer-oriented working style.
• Practical knowledge of Microsoft Office, SharePoint, SAP, quality management systems, document management systems, databases, tracking tools, and digital quality tools preferred.
• Auditing qualification or experience is preferred, including ISO 9001, ISO 19011, ISO 14001, ISO 45001, supplier/process audits, site audits, or equivalent audit training.
• Willingness and ability to travel frequently to construction, commissioning, manufacturing, supplier, and customer sites as business needs require.

Don't meet every single requirement but think you would be a good fit for our team? We encourage you to apply - your unique skills may be just what we need for this or other roles!