Construction Claims Manager, Risk Management

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$140K — $150K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Finance, Risk Management and Insurance or related field
  • 5+ years in risk management or insurance claims, focusing on General Liability and Workers' Compensation
  • Knowledge of construction operations
  • Experience with captive insurance companies
  • Established relationships with insurance providers, claims administrators, and defense counsel
  • Strong organizational and analytical skills
  • Ability to communicate effectively across various levels of an organization

Responsibilities

  • Assist in documentation and administration of internal and external claims
  • Coordinate incident/claim reporting with internal stakeholders and ensure timely responses
  • Conduct initial response for defense and investigation assignments
  • Collaborate with defense counsel on interrogatory responses and discovery preparation
  • Manage communication regarding claims strategies with defense counsel and insurers
  • Monitor claim strategy and resolution in coordination with defense counsel and brokers
  • Compile and analyze claim data to generate administrative reports

Benefits

  • Access to a comprehensive benefits package
  • Eligibility for discretionary bonus incentives
  • Opportunities to work in a dynamic and challenging environment
  • Professional development and growth within the organization
Full Job Description
Responsibilities

We are looking for a Construction Claims Manager who will assist in the administration and documentation of claims resulting from our legacy, current and future development and construction activities. The position requires a detail oriented, self-motivated individual with strong interpersonal skills. This individual will report to the Director, Construction Claims and will be based out of our New York office. Responsibilities include but not limited to:
  • As a member of the Risk Management Department, assist the Director, Construction Claims in the documentation and administration of internal and external claim related matters, including
    • Coordination with internal stakeholders on appropriate and timely reporting of incidents/claims; ensure all claims are reported to the appropriate insurer(s) and notice is provided to internal constituents as necessary; and verify timely TPA/insurer responses
    • Coordinate with site personnel regarding claims reporting, and investigation protocols
    • Initial response regarding defense and investigation assignments
    • Work with defense counsel in preparing interrogatory responses and discovery.
    • Manage communication with defense counsel, insurer/TPA regarding strategies around authorizations, reserving, resolution, and settlement
  • Proactively monitor overall claim strategy and resolution including coordination with defense counsel, brokers, insurers/TPA in consideration of policy coverage terms, deductibles and aggregates
  • Participate in regular claim file reviews to revisit progress and resolution strategy
  • Assist in claim recovery from downstream parties, as needed
  • Collect, compile and analyze claim data, generating administrative reports that coherently and succinctly identify loss data and trends


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Qualifications

  • Bachelor's degree in Business Administration, Finance, Risk Management and Insurance or related field
  • Minimum of 5 years in the risk management and/or insurance claim industry with experience in General Liability (particularly New York Labor Law 240) and Workers' Compensation.
  • Familiarity with construction operations
  • Familiarity with captive insurance companies
  • Established professional relationships with various insurance providers, claims administrators and defense counsel
  • Ability to analyze complex problems involving varying viewpoints and to develop viable solutions
  • Strong organizational skills
  • Technology forward thinker
  • Ability to analyze complex problems involving varying viewpoints and to develop viable solutions
  • Ability to multitask, adapt to changing developments, and communicate clearly
  • Superior interpersonal skills:
    • Ease in working with people up and down the organization hierarchy
    • A demonstrated ability to interact with senior executives
    • Naturally adaptive to different audiences
    • Diplomatically assertive
  • Excellent written and verbal communication skills
  • Strong sense of integrity and ethics, values entrepreneurialism, demonstrates strong intellectual curiosity; always seeking new approaches and challenging the organization to new levels of success

Compensation

The anticipated base salary range for this position is listed below. In addition to a competitive base salary, you will be eligible to receive discretionary bonus incentives and a comprehensive benefits package.

Anticipated base salary range: $140,000 - $150,000 / year

Actual base salary within the anticipated range will be determined by several components including, but not limited to, the individual's experience, skills, qualifications, and market factors.

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