2-3 years experience in law firm conflicts or similar support role
Paralegal certificate or ethics course completion preferred
Experience in conflicts searches and analyzing reports
Research experience involving corporate structures
Knowledge of legal ethical practices and intake procedures
Proficient in Microsoft Office, Excel, and Adobe Acrobat
Strong analytical, organizational, and communication skills
Responsibilities
Organize and manage the Conflicts inbox for accurate processing
Run and analyze conflicts checks on new requests
Conduct research on clients and their corporate links
Communicate with attorneys regarding potential conflicts
Assist in resolving conflicts through detailed searches
Correspond with clients for documentation and case verification
Maintain and update the New Files Tracker for monitoring new cases
Benefits
37.5-hour standard workweek to promote work-life balance
Educational reimbursement program up to $3,500 annually
Diversity and inclusion initiatives within the firm
Firm-supported charitable giving program
Opportunities for social engagement through various events
Full Job Description
Responsibilities
Organize and categorize incoming items in the Conflicts inbox to ensure timely and accurate processing
Run conflicts checks on new requests. Analyze and review the resulting conflicts reports to identify potential adversities or conflicts related to new client matters, incoming attorneys, Client Relations articles, and other relevant inquiries.
Conduct detailed research on prospective clients, involved parties, and their corporate affiliations by utilizing internal and external databases.
Communicate with attorneys regarding potential conflicts, evaluate responses, and assist with resolution efforts with professionalism and attention to detail.
If a conflict arises, assist in resolving it by conducting detailed searches and preparing written analyses when needed.
Correspond with clients to confirm required documentation and verify case information.
Verify that acknowledgements have been sent and follow up with attorneys as needed to ensure completion.
Send follow-up communications for matters pending rates, assignment, or analysis to ensure timely progression.
Assist in implementing ethical screens as needed to manage confidentiality and conflict requirements.
Maintain and regularly update the New Files Tracker to monitor new files, Client Relations requests, additional conflicts, and all other conflicts checks.
Download, review, and save incoming documents; ensure timely delivery to responsible attorneys and support staff.
Collaborate effectively with departmental staff, attorneys, paralegals, legal assistants, and firm management to support the Conflicts process and firm-wide initiatives.
Create or update standard operating procedures (SOPs) for Conflicts processes as needed to ensure accuracy and consistency
Submit receipts in accordance with company expense reporting procedures.
Assist with additional Conflicts-related projects as assigned to support departmental goals and initiatives.
Requirements
Preferred minimum of 2-3 years of experience in a law firm Conflicts Department, New Business Intake Department, Risk Management Department, or a similar legal support role.
Prior experience as a paralegal, legal researcher, or conflicts professional in a law firm environment.
Paralegal Certificate preferred, or completion of an ethics course through a paralegal program.
Experience performing conflicts searches, analyzing conflicts reports, and identifying potential legal and ethical conflicts.
Experience researching corporate structures, including parent companies, subsidiaries, and affiliated entities.
Knowledge of legal intake, new business intake, and matter-opening procedures preferred.
Overall understanding of corporate law practice and applicable legal ethics rules.
Strong analytical, critical-thinking, and problem-solving skills, with the ability to interpret complex information, identify inconsistencies, and make sound recommendations.
Strong research skills utilizing both internal and external resources.
High proficiency in Microsoft Office, Microsoft Excel, and Adobe Acrobat; experience with ProLaw preferred.
Excellent organizational skills, attention to detail, and ability to manage multiple priorities while meeting deadlines in a fast-paced environment.
Ability to work independently with minimal supervision, exercise sound judgment, and adapt to changing priorities and business needs.
Demonstrated commitment to maintaining strict confidentiality and handling sensitive information with discretion and professionalism.
Excellent listening, verbal, written, interpersonal, and customer service skills, with the ability to communicate effectively with attorneys, staff, and internal and external stakeholders at all levels of the organization.
Strong work ethic, collaborative approach, and commitment to continuous improvement and process enhancement.
Ability to work a minimum of 7.5 hours per day (8:30 a.m.-5:00 p.m. Pacific Time); overtime may be required to meet business needs and special project deadlines.
Compensation Package
The hourly pay range of $32-45/hour, depending on experience
Overtime paid at 1.5× the regular hourly rate, as needed
Comprehensive benefits coverage offered, including plans available at zero employee cost (average annual employee contribution for health/vision/dental coverage is $700-1,700)
Employee Assistance Program through HealthAdvocate
Employees benefit from a 401(k) program that includes a 100% match on the first 3% contributed and a 50% match on the following 4-5%
Vacation time is accrued annually at the employee's base rate
Paid parental leave at base pay
Employees receive a monthly technology reimbursement of $60
Benefits
37.5-hour standard workweek designed to promote balance and prevent burnout
Educational reimbursement program for non-attorney eligible team members (up to $3,500 per calendar year)
Internal diversity and inclusion programs, such as the Women's Initiative and Young Professionals Initiative
Firm-wide charitable giving program
Numerous social and off-site events each year to enrich your relationships with your colleagues
