SUMMARY
General Description: The Configuration Manager will work with Engineers, Technicians, Document Control, Configuration Management, and other support staff to maintain a baseline configuration for documentation, review and convert documentation and process steps into properly formatted documents, maintain document templates, maintain storage systems for files, drawings, Inspection Test Records, Non-Conformance reports and Operating/Maintenance Procedures. The Configuration Manager will supervise the Document Control Specialists, Configuration Management Specialists, and report to the MARS Chief Engineer.
Responsibilities and Duties: - Supports MARS operations by reviewing, maintaining, and verifying that policies and procedures are up to date and in-line with operational and administrative activities at MARS
- Organizes MARS Document Control and Configuration Management archiving systems
- Labels, sorts and categorizes documents for ease of use
- Retrieves documents upon request
- Adheres to regulatory requirements
- Trains employees on efficient documentation usage
- Ensures documentation integrity
- Controls access to documents
- Performs configuration management and configuration control of documents
- Assists in the development of, and adherance to, configuration management workflows
- Removes documents that are obsolete
- Utilizes storage software and applications for electronic filing
- Performs transcription and conversion work
- Proofreads documents upon request
- Assists with both internal and external audits
- Manages Document Control and Configuration Management to ensure consistency of documentation practices across the company
- Adheres to record retention guidance and performs record retention duties
- Ensures proper configuration control by managing the state of documents, tracking change requests to documents, and following change control processes
- Manages and provides guidance to Document Control Specialists and Configuration Management Specialists
- Develops and maintains a schedule for Document Control Specialists and Configuration Management Specialists, in order to provide consistent field support for printing and scanning field documentation
- Develops guidance documentation or Standard Operating Procedures for Document Control and Configuration Management to follow to adhere to company policies
- Develops training programs for Document Control Specialists and Configuration Management Specialists and ensures team members are cross trained to reduce interruptions in field support
- Updates and maintains templates in Microsoft Word, Excel and Powerpoint
- Other duties as assigned, including any duties typically performed by a Document Control Specialist or Configuration Management Specialist as needed
EMPLOYMENT STANDARDS
General Education:College: Bachelor's Degree
Major: Business or Administrative-related
Job-Related Experience: In lieu of formal education, a minimum of ten (10) years of direct, practical work experience with Microsoft Office Programs, document development, review and data management.
Certifications: N/A
Licenses, etc.: Valid driver's license is necessary when operating a vehicle while on agency business.
CONDITIONS OF EMPLOYMENT
Knowledge: Comprehensive knowledge of document control-related processes, configuration management processes, and regulations, AS9001 Quality Management Systems - Requirements for Aviation, Space and Defense Organizations, ISO 9001 - Quality Management Systems
Skills:- Effective verbal and written communication skills
- Organization and attention to detail
- Proficient with Microsoft Office or related programs
- SharePoint experience preferred
Abilities:- Time management with a proven ability to meet deadlines.
- Demonstrates high professionalism in dealing with confidential and sensitive issues.
Physical Demands: *Work is light requiring lifting of computer equipment and involves typical office behaviors. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl. Position may travel between VCSFA sites. The employee must regularly lift and /or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Work Environment: Work is performed in a typical office setting.
