Job ID: 17016
Business Unit: MTA Headquarters
Location: New York, NY, United States
Regular/Temporary: Regular
Department: RCC/PCC Ops
Date Posted: Aug 20, 2026
Description JOB TITLE: Computer Specialist (Operations) Levels 1 - 4 (TWU)
SALARY RANGE: Level 1: $ 109,076 - $ 118,218
Level 2: $ 113,637 - $ 127,300
Level 3: $ 122,715 - $ 138,441
Level 4: $ 131,642 - $ 158,514
DEPT/DIV: MTA IT
SUPERVISOR: Manager, Data Networks C
LOCATION: 2 Broadway, New York, NY 10004
HOURS OF WORK: 1st shift: 00:00 -- 08:00
2nd shift : 08 :00 -- 16:00
3rd shift: 16:00 -- 24:00
8-hour shifts with a 1-hour lunch, totaling 35 hours per week
Shift is subject to change.
This is a 24/7 operation.
There is no Telework for this position
**SELECTED CANDIDATE WILL BE APPOINTED TO MaBSTOA PAYROLL**
Summary:
Under supervision, with considerable latitude for independent action or the exercise of independent judgment, is responsible for providing management with state-of-the-art technical assistance in all aspects of data processing operations. Provides supervision or senior staff support of computer operations in a large-scale, multi-programmed mainframe computer environment, or conducts similar duties within a large network of distributed minicomputer and microcomputer systems. All personnel perform related work.
Responsibilities:
- Researches , tests, and recommends the purchase of computer equipment and associated requisite software products necessary to maintain or enhance the data center's operations environment.
- Provides management with data processing hardware and technical expertise in the planning of modifications to the existing facility and identification of new or backup sites.
- Coordinates high-level technical responses to difficult operational issues to resolve user-related issues and problems.
- Coordinates production and solves operational and scheduling problems.
- Provides diagnosis and remedies to complex problems involving systems, operations, and data telecommunications equipment and/or software.
- Supervises staff who operate computer consoles in a multiple mainframe or large mini- and/or microcomputer environment.
- Establishes and maintains uniform performance standards and efficient methods of work.
- Trains, instructs , and schedules senior computer operations personnel.
- Conducts cost-benefit and other analyses to quantify recommendations to management.
- Maintains a data security and internal control environment adequate to protect agency assets and records.
- Plans, assigns, and reviews the work of senior operations staff and assumes general r esponsibility for the satisfactory completion of work performed.
- In a large data processing facility, supervises one or more groups or project teams engaged in the installation, maintenance, or enhancement of data processing equipment and software.
- Conducts complex internal consultancy projects requiring an in-depth knowledge of computer equipment, operating systems, and job control languages.
Required Qualifications:
- A baccalaureate degree from an accredited college and four years of satisfactory full-time computer operations experience, one year of which must have been in a project leader capacity or as a major contributor on a complex project; or
- An associate degree from an accredited college and six years of satisfactory full-time computer operations experience, one year of which must have been in a project leader capacity or as a major contributor on a complex project; or
- A four-year high school diploma or its educational equivalent, and eight years of satisfactory full-time computer operations experience, one year of which must have been in a project leader capacity or as a major contributor on a complex project; or
- Education and/or equivalent to "1", "2", or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and the four years of satisfactory full-time experience as described in "1", "2", or "3" above.
OTHER INFORMATION:
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").
