Computer Software Analyst I #101-25

Newport Mesa Unified School District

$90K — $109K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate's degree in computer science or related field required.
  • 2 years of experience in a computing environment at increasing levels of responsibility.
  • Proficient in Structured Query Language (SQL) and other scripting languages.
  • Knowledge of Student Information Systems (SIS) such as Aeries, Illuminate, or PowerSchool.
  • Strong written and verbal communication skills.

Responsibilities

  • Provide end-user support for SIS and databases, including troubleshooting and problem identification.
  • Monitor and maintain server and client-side data interfaces using scripting languages.
  • Collaborate with vendors and agencies to resolve database issues while ensuring compliance with data privacy laws.
  • Assist end users with advanced software application features and data extraction processes.
  • Create and maintain user and technical documentation and communicate workflow changes.
  • Install software packages and perform data conversions as necessary.

Benefits

  • Accumulate 12 days of vacation in the first year, increasing to 22 days by the 18th year of service.
  • Earn 12 days of paid sick leave annually with unlimited accumulation.
  • Comprehensive health benefits program that includes medical, vision, dental, and life insurance for full-time employees.
  • Professional growth opportunities including tuition reimbursement up to $500 per year.
  • Membership in CalPERS for retirement benefits for eligible employees.
Full Job Description
Salary : $90,264.38 - $109,716.77 Annually
Location : CA 92626, CA
Job Type: Full-Time
Job Number: 101-25
Department: Information Technology
Opening Date: 06/18/2025
Closing Date: 7/9/2025 12:00 PM Pacific

The Vacancy, Basic Function, Minimum Qualifications

THE VACANCY:
This recruitment is Open and Promotional, which means that all are welcome to apply and current employees in permanent positions are eligible to receive seniority credit and promotional placement.

There is currently one opening located in the Information Technology Department. This is a full time position, working 8 hours per day, 5 days per week, 12 months per year.

BASIC FUNCTION:
Under the direction of the Supervisor, Network provide support and task specific training with Student Information System (SIS) and other databases; maintain and support existing data interfaces; maintain and update existing customer reports; create end-user documentation and maintain technical documentation; assist with extracting and manipulating data from various databases.

DISTINGUISHING CHARACTERISTICS:
The Computer Software Analyst I classification is responsible for troubleshooting, testing and maintaining District computer systems and programs. Incumbents review and modify existing systems configurations and provide technical assistance and support to users. The Computer Software Analyst II classification analyzes customer requirements and designs technical solutions as well as writing, modifying and debugging computer programs.

MINIMUM QUALIFICATIONS:
EDUCATION AND EXPERIENCE:

Any combination equivalent to: associate's degree in computer science or a related field and two years of experience performing duties of increasing responsibility in a computing environment.
Examination Procedures And Information
THE EXAMINATION:

Exam Weight
Supplemental Questions: Qualifying
Qualifications Appraisal Interview: 100%

The supplemental questions to the application will be reviewed and rated for certification. These questions are required at the time of application and are qualifying.
An eligibility list will be established for successful candidates which will be used to fill open positions during the life of the list.

Given the current COVID-19-related limitations on visitors at our district offices/school sites, examinations and interviewing will likely take be done virtually using different online/internet platforms that require video recording or conferencing capabilities, as well as access to basic Microsoft Office Suite Software.

The virtual qualifications appraisals interview (oral exam) is tentatively scheduled for the week of July 21st. You will be notified via email, as indicated on your application, regarding your ability to participate in the examination phase of this recruitment.

Applications will be reviewed for minimum requirements. However, Newport-Mesa Unified School District reserves the right to hold a competitive screening based on the number of applications and the needs of the District.
If you elect to have Newport-Mesa Unified School District (hereafter, 'District') contact you via email regarding your application and the hiring process, please be aware that the District is not responsible for any contacts you may have blocked on your email service. Unclaimed emails to applicants are not the responsibility of the District. In an effort to allow our emails through your personal spam filter, you can try to add and to your safe senders list.

Job Responsibilities

REPRESENTATIVE DUTIES:
ESSENTIAL DUTIES:
Provide end-user support, including problem identification and troubleshooting with the SIS and other databases.

Monitor and support server and client-side data interfaces and reports, using standard scripting languages and reporting solutions. Use Structured Query Language (SQL), scripting and embedded languages, and office automation software to support and maintain custom data integration processes and workflows.

Work collaboratively with vendor, agencies, and other employees to troubleshoot, identify, and resolve issues with SIS or other databases and systems. Ensure all data sharing complies with data privacy laws

Assist and provide instruction to end users with the SIS databases and systems, and advanced features of software applications, including queries, report generation, mail merge and basic data extraction, etc..

Analyze customer problems and requests; create solutions using advanced features of computer applications.

Create and maintain end-user documentation; maintain technical documentation; effectively communicate changes in workflows and processes.

Install software packages; perform data conversion and package maintenance.

OTHER DUTIES:
Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:

KNOWLEDGE OF:

KNOWLEDGE OF:
Basic to advanced SQL and other scripting macro langauges.

Basic principles and techniques of business process analysis and design.

Basic principles of program design, testing and implementation.
Principles of operations of computer systems and applications.
Basic database functions and structure.
Principles of training/supporting technology users.
Interpersonal relationship techniques.
Oral and written communication skills.
ABILITY TO:
Analyze and troubleshoot end-user problems; devise end-user solutions; correctly escalate complex problems.
Demonstrate proficiency in scripting (e.g., SQL, VBScript, Windows Powershell); learn new scripting or macro languages quickly.
Use report designer software to maintain existing custom reports.
Communicate clearly to all levels of staff regarding technical issues, both orally and in writing.
Produce professional written documents, using correct formatting, grammar and spelling.
Assist with training and provide instructions to other staff.
Assist with data extraction and reporting processes and workflows.
Assist with compiling and organizing statistical and technical data.
Meet schedules and time lines.
Complete work with many interruptions.
Work independently with some direction.
Maintain current knowledge of technological advances in the field.

WORKING CONDITIONS:
ENVIRONMENT:

Office environment
Constant interruptions

PHYSICAL DEMANDS:
Dexterity of hands and fingers to operate a computer keyboard.
Hearing and speaking to exchange information.
Sitting for extended periods of time.
Bending at the waist, kneeling or crouching to reach computer equipment.
Seeing to view a computer monitor.
Lifting, carrying, pushing or pulling moderately heavy objects.
Personnel Commission Updated December 2021

Revised March 2005
March 2000
VACATION - HOLIDAYS - ILLNESS

Employees accumulate twelve (12) days of vacation during the first year of employment, increasing up to twenty-two (22) days beginning the 18th year of service, prorated for part-time, 9, 10, and 11 month assignments. The number of paid holidays per year varies from twelve (12) to fourteen (14) days depending on the work calendar. Employees accumulate twelve (12) days of paid sick leave per year, with unlimited accumulation, prorated for part-time, 9, 10, and 11 month employees.

RETIREMENT

All employees who are in the classified service and work four (4) hours per day or more are members of the Public Employees' Retirement System (CalPERS) and Federal Social Security. If an employee in the classified service works less than four (4) hours per day they are members of an Alternate Retirement System (PARS) and do not contribute to Social Security. Approximately 7% is deducted from your paycheck for PERS retirement.

HEALTH & WELFARE

The District offers a comprehensive health benefits program for employees who work twenty (20) hours or more per week. This includes medical, vision, dental insurance plans and life insurance for employees. For full-time employees the District pays the employee's health, vision, dental, and life insurance premiums with an employee contribution required for some plans. For part-time employees plans are available on a prorated basis. Dependent coverage is available.
PROFESSIONAL GROWTH

The District encourages employees to pursue professional growth. Professional growth points shall be earned by employee participation while in non-paid status in activities which are employment related. Professional growth points are awarded annually and accumulate at $20 per approved Professional Growth Point and/or tuition and textbook reimbursement up to $500 is also available - limited to one per year.
01

Information I provide to the following supplemental questions will be reviewed as part of the application process. Questions that are not fully and completely answered will be considered grounds for disqualification from the examination process. Stating "see resume" in lieu of a complete response to these questions is not acceptable. Select "Yes" to indicate that you have read and understand these instructions.
  • Yes

02

Select the option below that best describes your education and/or training.
  • High School Diploma or Equivalent
  • Associate's Degree in Computer Science or related field
  • Bachelor's Degree in Computer Science or related field
  • Master's Degree in Computer Science or related field
  • None of the Above

03

How many years of verifiable, increasingly responsible work experience in a computing environment does your application demonstrate?
  • No experience and willing to learn
  • Less than 1 year experience
  • 1 - 2 years of experience
  • 3 - 4 years of experience
  • 5 years of experience or more

04

Do you possess a current, valid California driver license or equivalent?
  • Yes
  • No

05

Describe your experience with Student Information Systems such as Aeries, Illuminate, PowerSchool, etc.
06

Describe your knowledge and experience working with data with SQL queries.
07

Detail your experience supporting data integration, including experience with manual transfer of data between different databases, automated batch transfers, and similar tasks.
08

Describe your experience creating and maintaining end-user and other technical documentation. What was the subject matter? Who was the target audience?
09

Describe a difficult issue you resolved with data integration. What type of error needed to be resolved and what steps did you take to solve it? Would you do anything differently next time you encountered the same kind of error?
10

When you encounter a resource you are not familiar with, what steps will you take to learn the features quickly?
11

Discuss your experience preparing reports, graphs, charts, spreadsheets, and other organized information extracts.
Required Question

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