What's exciting about the roleThe Compliance Officer is a critical second-line role at the heart of Verifone's global integrity program. Reporting to the Global Compliance Director, this position owns the end-to-end whistleblowing and investigations function across the Verifone Group - from intake and case management through consequence coordination, regulatory reporting, and program effectiveness reviews.
This is a highly visible role that requires deep regulatory expertise, sound judgment on sensitive matters, and the confidence to engage directly with senior leadership, legal counsel, and regulators. It is well suited for someone with a strong investigations background who thrives in a complex, international compliance environment.
Skills and Experience we desire- Own the second-line whistleblowing and investigations function for the Verifone Group, including oversight of outsourced intake providers and external counsel.
- Manage the end-to-end operation of the Navex EthicsPoint whistleblowing channel - intake, triage, allocation, case management, closure, and feedback to reporting persons within statutory timeframes under EU Whistleblowing Directive 2019/1937.
- Lead internal investigations across ABAC, fraud, harassment, retaliation, conflict of interest, and financial misconduct matters - including fact-finding, evidence preservation, interview strategy, privilege management, and consequence coordination with HR and Legal.
- Own the Anti-Bribery and Anti-Corruption (ABAC) program for the Verifone Group - including maintenance and periodic review of the ABAC Policy and related procedures, third-party due diligence oversight, gifts & hospitality register management, and delivery of targeted ABAC training to high-risk functions (Sales, Procurement, Government Affairs).
- Support the sanctions compliance framework across the Verifone Group - including maintenance of the Sanctions Policy, coordination with the AML/CFT function on screening program oversight, escalation of potential sanctions matches, and monitoring of regulatory developments across applicable regimes (OFAC, EU, OFSI, and UN).Advise senior leadership on sensitive escalations, protective measures for reporting persons, and officer- and board-level matters with appropriate discretion.
- Maintain investigation case tracking, KPI reporting, and deliver quarterly thematic analysis to the Audit & Risk Committee.
- Conduct the annual whistleblowing program effectiveness review, benchmarking against global regulations, including the EU Whistleblowing Directive.
- Maintain the policy house for the Ethics Program, including topics such as Whistleblowing & Investigations, Speak-Up culture, Investigations Protocol, Non-Retaliation Policy..
- Educate and coach staff across the Verifone Group on speak-up culture, non-retaliation, and ethical decision-making.
- Manage training and awareness for the Ethics Program.
Qualifications- 3-5 years of experience in compliance investigations, whistleblowing program management, or a similar second-line role; prior experience in a law firm, Big Four forensic practice, or in-house investigations function strongly preferred.
- Demonstrated expertise in the regulatory frameworks governing whistleblower protection (EU Directive 2019/1937 and national transpositions in DE, NL, FI, FR, IT, ES), ABAC (UK Bribery Act, FCPA), .
- Practical experience owning or supporting an ABAC program, including third-party due diligence processes, gifts & hospitality controls, and risk-based ABAC training delivery; familiarity with ISO 37001 or equivalent anti-bribery management system standards is a plus.
- Working knowledge of international sanctions regimes (OFAC, EU, OFSI, and UN), including experience with sanctions screening processes, potential-match escalation workflows, and monitoring regulatory updates across applicable jurisdictions.
- Hands-on experience with Navex EthicsPoint or an equivalent case management platform (Convercent, NAVEX One).
- Proven discretion in handling officer-level and board-level matters, with strong governance and strategic judgment.
- Highly analytical with exceptional attention to detail and the ability to manage competing priorities without sacrificing quality.
- Strong written and verbal communication skills, with the ability to present effectively to senior leadership and regulators.
- Ability to work independently and collaboratively depending on the nature of each matter.
- Bachelor's degree in Law; bar admission preferred.
- CFE (Certified Fraud Examiner) or ICA Diploma in Investigations is a strong plus.
