United States Pharmacopeia

Compliance Manager, Verification Programs (Dietary Supplements)

United States Pharmacopeia$100K — $142K *
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and a minimum of 10 years in quality/regulatory compliance within dietary supplements, nutraceuticals, or food sectors.
  • Strong organizational, time management, and interpersonal skills are essential.
  • Advanced degree or certifications like ASQ-CQA, RAC, or PCQI are preferred.
  • In-depth experience with ISO standards, particularly ISO 9001, 17020, 17025, and 17065 required.
  • Familiarity with quality management systems (QMS) and conducting audits is a must.

Responsibilities

  • Oversee certification and accreditation processes for the Verification Program.
  • Ensure adherence to compliance standards such as ISO 17020, ISO 17065, and GRMA.
  • Support internal and external audits, including tracking open audit observations.
  • Manage the creation, revision, and archival of documentation required for the Verification Program.
  • Conduct quality control reviews of documentation for program participants.

Benefits

  • Company-paid time off allows for work-life balance.
  • Comprehensive healthcare options provide for individual and family needs.
  • Retirement savings plans offer peace of mind for future financial security.
  • Commitment to personal and financial well-being is a core value.
Full Job Description
Brief Job Overview

This is a hands-on, non-supervisory position responsible for providing compliance management to the Verification Programs department. The incumbent manages certification/accreditation activities that impact Verification Programs, applicable documentation (SOPs, forms, manuals), and associated audits to meet program objectives and support USP's Mission. Additionally, this person assists with quality continuous improvement processes as well as Verification documentation reviews for Program participants.

This is a "remote+" opportunity requiring a few times a month in our Rockville, MD Headquarters, so must be within reasonable commuting distance.

How will YOU create impact here at USP?

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

The Compliance Manager, Verification Programs has the following responsibilities:
  • Manages certification and accreditation activities for the Verification Program.
  • Ensures compliance with and implementation of standards and schemes in which the Verification Program participates - (e.g., ISO 17020, ISO 17065, GRMA).
  • Aids in external and internal audits to maintain applicable certifications/accreditations, including monitoring of open audit observations.
  • Manages documentation (SOPs, forms, manuals) creation, revision, and archival for the Verification Program.
  • Assist with Verification Program documentation reviews for Program participants - quality control and manufacturing (QCM) records, GMP facility audit reports, and change requests.
  • Other duties as assigned.

Who is USP Looking For?

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:
  • Bachelor's degree and at least 10 years of experience in quality and/or regulatory compliance in the dietary supplement, nutraceutical, or food industries.
  • Excellent organizational, time management, and interpersonal skills.
  • Advanced degree or professional certification (e.g., ASQ-CQA, RAC, PCQI).
  • Experience with ISO requirements, specifically ISO 9001, 17065, 17020, and/or 17025.
  • Experience with quality management systems (QMS), internal and external audits, and quality continuous improvement processes.

Additional Desired Preferences
  • Experience with 21 CFR 111, 21 CFR 117, and GRMA requirements.
  • Ability to proactively identify and manage issues, risks, challenges, and barriers, with sound judgment on when to escalate; solutions-oriented mindset required.
  • High accountability and drive for results.
  • High level of proficiency with office technologies and computer applications including Microsoft ae Word, Excel, PowerPoint, Visio, Teams, and Adobe Acrobat.

Supervisory Responsibilities

None, this is an individual contributor role.

Benefits

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

Compensation

Base Salary Range: USD $100,042.00 - $142,560 annually.

Target Annual Bonus: % Varies based on level of role.

Individual compensation packages are based on various factors unique to each candidate's skill set, experience, qualifications, equity, and other job-related reasons.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

About United States Pharmacopeia

The United States Pharmacopeia (USP) is a pharmacopeia (compendium of drug information) for the United States published annually by the United States Pharmacopeial Convention (usually also called the USP), a nonprofit organization that owns the trademark and also owns the copyright on the pharmacopeia itself. The USP is published in a combined volume with the National Formulary (a formulary of medicines authorized for prescription by US federal agencies) as the USP-NF. The USP-NF is a combination of two official compendia, the United States Pharmacopeia (USP) and the National Formulary (NF). It contains standards for medicines, dosage forms, drug substances, excipients, biologics, compounded preparations, medical devices, dietary supplements, and other therapeutics. The USP-NF is a recognized authority in the United States and other countries. The USP's focus on quality standards for medicines, dietary supplements, and food ingredients helps to ensure the quality of these products and their ingredients.
Learn more about United States Pharmacopeia
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1,000 employees
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