USAA

Compliance and Operational Risk Testing Analyst Senior - Technology

USAA$103K — $197K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in financial services, including internal/external audit and operational risk/compliance testing.
  • CISSP certification is required.
  • Deep knowledge of NIST frameworks and operational risk principles.
  • Advanced expertise in control design and testing.
  • Strong communication skills to convey complex concepts clearly.

Responsibilities

  • Develop steps for testing compliance with complex policies and regulations.
  • Serve as subject matter expert managing compliance and operational risk tests end to end.
  • Conduct independent testing to assess risk mitigation effectively.
  • Prepare detailed work papers to support findings and conclusions.
  • Review team members' findings to ensure effective challenge and continuous improvement.
  • Perform qualitative analysis to develop reports and recommendations for business partners.
  • Identify control weaknesses and advise on remediation strategies.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401(k) and pension plans.
  • Life insurance and parental benefits.
  • Adoption assistance and generous paid time off policy, including holidays.
  • 16 paid volunteer hours and wellness programs.
Full Job Description
The Opportunity

We are seeking a highly skilled Compliance and Operational Risk Testing Analyst Senior - Technology to join our team. This role is responsible for executing and enhancing technology-focused risk and compliance testing programs to ensure a strong and effective control environment across the organization. The ideal candidate brings 8+ years of experience in financial services, including internal/external audit, operational risk/compliance testing, quality assurance, and technology audit experience. They will leverage deep knowledge of NIST frameworks and operational risk principles to design, assess, and improve the effectiveness of controls, while translating complex technical findings into clear, actionable insights for stakeholders at all levels.

The successful candidate will possess a CISSP certification and demonstrate advanced expertise in control design and testing. This individual excels in communication and presentation, with the ability to influence stakeholders and drive alignment across teams. An exceptional attention to detail and analytical mindset are critical for success in this role. Experience in technology auditing within large financial institutions or consulting firms is highly valued, and candidates with U.S. military experience or military-affiliated backgrounds are strongly encouraged to apply.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is be based in Charlotte, NC

Relocation assistance is not available for this position.

What you'll do:
  • Develops the steps needed to test and/or analyze compliance with complex policies/procedures and laws/regulations.
  • Serves as subject matter expert managing all aspects of a compliance and operational risk test from end to end.
  • Conducts independent testing to assess operational and compliance risk mitigation.
  • Prepares detailed and objective work papers to support conclusions.
  • Reviews issues and findings of team members to provide effective challenge and continuous improvement of supporting documentation.
  • Performs complex qualitative analysis of testing data and develops reports and recommendations for business partners.
  • Identifies potential process and control weaknesses and makes recommendations to remediate issues.
  • Serves as a resource to team members on escalated issues.
  • Builds, develops, and maintains relationships with business and internal control partners (Audit, Risk & Compliance, Legal) to facilitate collaboration between all lines of defense for testing.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.


What you have:
  • Bachelor's degree; OR 4 years of relevant education and/or experience.


Experiences that will support your success:
  • 8+ years of relevant experience in the financial services industry, including internal/external technology audit, operational risk/compliance testing, or quality assurance
  • CISSP certification
  • Proven experience interpreting and applying NIST frameworks and operational risk principles
  • Advanced expertise in designing and assessing the operational effectiveness of controls
  • Demonstrated ability to communicate complex concepts clearly and effectively across all levels of management
  • Strong proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint


What sets you apart:
  • U.S. military experience through active service or as a military spouse/domestic partner
  • Technology audit experience within a large financial institution or consulting firm
  • Strong communication and presentation skills, with the ability to influence stakeholders
  • Exceptional attention to detail and analytical mindset


Compensation range: The salary range for this position is: $103,450 - $197,730

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

About USAA

United Automobile Insurance Company (UAIC) was incorporated on March 2, 1989 in Miami Gardens, FL to provide a high quality and low cost insurance product to the non-standard automobile insurance market. The company is family owned and it is one of the largest privately held property and casualty insurance companies in the United States.UAIC has a world class information technology department. Their web technology is rated year after year as the easiest to use and most dependable by our agents.

USAA Careers

Joining USAA means becoming part of a family that welcomes diversity and is built on a culture of service and innovation. Our team of professionals is dedicated to providing exceptional service to our members, and we are always looking for passionate individuals to join our dynamic team. Whether you're starting your career or looking to grow professionally, USAA offers a range of job opportunities across various fields. Work You'll Do At USAA, we offer more than just jobs; we offer careers that make a difference. With a variety of positions available, from customer service to IT, you can find the perfect fit for your skills and interests. Our commitment to professional growth means we support your journey through leadership development programs, professional networking opportunities, and diverse career paths. USAA's commitment to innovation and leadership in the financial services industry makes it the ideal place to advance your career. We empower our employees to lead projects and initiatives that transform our services and operations. Internship Programs Kickstart your career with a USAA internship. Our internships provide invaluable workplace experience and a chance to see what a career at USAA really looks like. Interns at USAA gain hands-on experience, working alongside seasoned professionals on real projects that affect our members' lives. Benefits and Culture USAA recognizes that job satisfaction extends beyond the office. That's why we offer competitive benefits packages that support the health, well-being, and financial security of our employees and their families. Benefits include comprehensive health care, retirement plans, and generous paid time off. Moreover, our inclusive culture is one of our greatest strengths. We are committed to diversity training and creating an environment where all employees can thrive. USAA's culture is built on a foundation of respect, integrity, and responsibility. Join Our Team Ready to take the next step in your career? Explore the employment opportunities at USAA today. We are hiring creative, curious, and motivated individuals who are ready to make a difference. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique skills. Stay Connected Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work at USAA. Subscribe to our careers blog and personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting you at USAA. Join a company that values leadership, innovation, and commitment to service. Start your journey with USAA today, where your future is waiting to be written.
Learn more about USAA
Size
35,700 employees
Industry
Founded
1989

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