CTG is seeking to fill a Complex Program Manager position for our client.
Location: Dallas, TX - Onsite
Duration: 12 months
Duties:- Lead complex, transformative programs across multiple business units, geographies, technologies, and cross-functional teams.
- Define program vision, objectives, success criteria, governance, milestones, and delivery strategies aligned with business and customer goals.
- Manage interconnected projects and project managers to ensure alignment with strategic objectives, schedules, budgets, quality standards, and contractual commitments.
- Oversee end-to-end program delivery, coordinating project teams, technical teams, partners, customers, sponsors, and stakeholders.
- Establish and maintain program governance, master schedules, performance metrics, dashboards, and reporting.
- Identify, assess, and mitigate program risks, issues, dependencies, and uncertainties.
- Manage program budgets, forecasting, cost optimization, scope, change control, and overall financial performance.
- Provide executive-level program updates, performance reporting, risk assessments, and strategic recommendations.
- Build strong relationships with senior stakeholders and drive effective communication, collaboration, and customer satisfaction.
- Lead innovation, digital transformation, sustainability, and organizational change initiatives.
- Analyze data and program performance to identify trends, anticipate outcomes, and support strategic decision-making.
- Assemble and lead end-to-end teams, providing direction, coaching, and support to project managers and technical teams.
- Influence, negotiate, and resolve conflicts while balancing competing priorities, resources, costs, schedules, and business requirements.
Skills:- Complex program and project management
- Program governance and portfolio management
- Strategic planning and executive communication
- Risk, issue, dependency, and change management
- Budgeting, forecasting, cost management, and financial stewardship
- Stakeholder management and customer engagement
- Cross-functional and global team leadership
- Data analysis, business intelligence, dashboards, and KPI reporting
- Agile methodologies, Scrum, Kanban, and DevOps
- Project planning, master scheduling, and resource prioritization
- Requirements analysis, solution delivery, and vendor management
- Strong analytical, negotiation, decision-making, and problem-solving skills
- Ability to manage ambiguity and changing priorities in dynamic environments
Experience:- 10+ years of project and program management experience in complex, large-scale environments, including programs with up to $100M in total contract value and distributed teams of 50-200+ FTE.
- Experience working for an enterprise software/SaaS provider or technology consulting/services organization.
- Proven success managing complex IT programs and projects across multiple industries and customer environments.
- Experience managing project interdependencies, master schedules, staffing strategies, risks, and program-level trade-offs.
- Demonstrated ability to manage programs to strategic objectives, scope, schedule, budget, quality, and customer expectations.
- Experience establishing program governance and management systems and overseeing contractual and regulatory requirements.
- Experience with cost management, scope management, change control, and program governance.
- Experience presenting program plans, status, risks, KPIs, and recommendations to senior and executive leadership.
- Experience managing vendor relationships and contracts.
- PMP certification required; PgMP certification required or willingness to obtain within 12 months.
- Ability to influence, negotiate, motivate, and resolve conflicts across all organizational levels.
Education:- Bachelor's degree in Business, Engineering, or a related field preferred.
- PgMP certification preferred or commitment to obtain within 12 months.
- PRINCE2 certification preferred.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!
