Complex Claims Specialist - General Liability (Construction Defect)

Hiscox Ltd

$115K — $135K *
Legal & Accounting
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of claims handling experience in General Liability & Bodily Injury
  • JD from an ABA accredited law school is a plus
  • Ability to achieve positive outcomes for high-severity claims
  • Expertise in coverage within specialty area
  • In-depth understanding of the litigation process and negotiation
  • Demonstrated mentoring experience
  • Excellent verbal and written communication skills
  • Advanced analytical skills

Responsibilities

  • Adjudicate assigned claims within authority limits
  • Strategize for early settlement of Construction Defect and 3rd Party Property Damage Claims
  • Draft and review coverage analyses
  • Collaborate with local defense counsel and oversee litigation processes
  • Promote best practices in litigation management
  • Assess exposures and adequacy of claim reserves
  • Document claim files with all pertinent information
  • Identify and report suspected fraudulent claims
  • Participate in mediations and settlement conferences
  • Liaise daily with insureds and brokers
  • Maintain communication with senior management on key issues

Benefits

  • 401(k) with competitive company matching
  • Comprehensive health insurance including vision and dental
  • 24 Paid time off days and additional Hiscox Days
  • Paid parental leave
  • 4-week paid sabbatical every 5 years
  • Health club membership reimbursement up to $600
  • Company paid subscription to Headspace for mental health support
  • Recognition for best-in-class health and wellness programs
  • Dynamic and values-driven workplace culture
  • Modern office amenities and complimentary drinks
Full Job Description
Job Type:
Permanent

The Complex Claims Specialist is a senior level individual contributor position. This person adjudicates assigned claims within given authority and provides operational support to the claims team.

**Please Note: This position is primarily hybrid and requires in-office attendance at least two (2) days per week for candidates that are located near one of our office locations. However, qualified remote candidates will also be considered**

The Position Can Be Based In:
  • Atlanta, GA
  • Boston, MA
  • Chicago, IL
  • Manhattan, NY
  • Scottsdale, AZ
  • West Hartford, CT


This Person Will Also:
  • Strategize and maximize early settlement opportunities for Construction Defect and 3rd Party Property Damage Claims
  • Demonstrate proficient knowledge regarding coverage triggers and time on risk allocation
  • Draft and Review coverage analyses
  • Manage/Partner with local defense counsel while monitoring litigation
  • Drive litigation best practices to manage deployment and utilization of defense counsel
  • Continually assess exposures and adequacy of claim reserves
  • Demonstrate proficient knowledge regarding theories of liability and state specific negligence standards
  • Accurately document claim files with all relevant correspondence, documentation, and file notes
  • Demonstrate proficient knowledge of ACV vs RCV property damage assessments
  • Attend mediations and/or settlement conferences where appropriate
  • Identify suspected fraudulent claims and tracks with special investigations unit
  • Actively participate in the Claims/UW/Actuarial feedback loop
  • Keep senior claims management adequately and appropriately informed of key issues
  • Liaison directly on a daily basis with insureds and brokers


Requirements:
  • 10+ years of claims handling experience within General Liability & Bodily Injury
  • A JD from an ABA accredited law school may be considered as a supplement to claims handling experience
  • Proven ability to positively affect highest severity claims outcomes through investigation, negotiation and effectively leading litigation
  • Expert knowledge of coverage within the team's specialty or focus
  • Expert knowledge of litigation process and negotiation skills
  • Proven track record of mentoring others
  • Excellent verbal and written communication skills
  • Advanced analytical skills
  • B.A./B.S degree from an accredited College or University preferred


What Hiscox USA Offers:
  • Competitive salary and bonus (based on personal & company performance)
  • 401(k) with competitive company matching
  • Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
  • Company paid group term life, short- term disability and long-term disability coverage
  • 24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
  • Paid parental leave
  • 4 week paid sabbatical after every 5 years of service
  • Financial Adoption Assistance and Medical Travel Reimbursement Programs
  • Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
  • Company paid subscription to Headspace to support employees' mental health and wellbeing
  • Recipient of 2024 Cigna's Well-Being Award for having a best-in-class health and wellness program
  • Dynamic, creative and values-driven culture
  • Modern and open office spaces, complimentary drinks


Salary Range: $115-$135k

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.



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