Coalition

Complex Claim Specialist

Coalition$110K — $140K *
US-AnywhereRemote in United States
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience adjusting cyber claims
  • Juris Doctor or Bachelor's Degree preferred
  • Licensed claims adjuster in state of residence
  • Ability to thrive in fast-paced, changing environment
  • Excellent communication and interpersonal skills
  • Team-oriented with independent working capability

Responsibilities

  • Handle intake of cyber events and coordinate with vendors
  • Participate in after-hours claims intake and incident response
  • Evaluate claims and recommend reserves
  • Maintain documentation in claims system
  • Analyze liability and coverage issues for complex claims
  • Identify settlement opportunities
  • Liaise daily with partner carriers

Benefits

  • 100% medical, dental, and vision coverage
  • Flexible PTO policy
  • Annual home office stipend and WeWork access
  • Mental and physical health wellness programs
  • Competitive compensation and opportunity for advancement
Full Job Description
About the role

The Claims team at Coalition stands apart for our outstanding level of client service and intelligent handling of claims for our insured customers. As a team, Claims is about finding ways to help our clients solve cyber risk. As we continue to expand, we are seeking an experienced cyber claims adjuster to join our cyber claims team and to lend a hand in handling complex primary Cyber, Tech, and Media policies. You will also provide support to the underwriting team and manage/collaborate with a variety of vendors namely - breach coaches, defense counsel, and coverage counsel for Coalition and its partner carriers.
Responsibilities
  • Handle the intake of cyber events, including the coordination with breach counsel, forensic investigators and other vendors
  • Participate in after-hours claim intake and incident response coordination as needed.
  • Evaluate full pending of claims in connection with the posting and recommending accurate reserves
  • Maintain accurate file documentation/information in our claims system
  • Analyze liability and damage data in connection with complex claims, maintain appropriate documentation
  • Analyze insurance coverage issues
  • Draft coverage letters
  • Intelligently manage and track third-party vendors and service providers work and spend
  • Maintain and develop relationships with brokers, various positions within an insureds' business including: risk managers, general counsels, and a variety of vendors
  • Identify settlement opportunities to maximize impact
  • Collaborate in the defense and resolution of claims
  • Provide data and analytic based-informational support to underwriters
  • Provide support to business development with regard to marketing
  • Liaise with partner carriers on a daily basis
Skills and Qualifications
  • 5+ years of experience adjusting cyber claims
  • Juris Doctor or Bachelors Degree is preferred
  • Must be a licensed claims adjuster in your state of residence and able to obtain licensing for California and New York
  • Demonstrated ability to work as part of a team, interact with others, meet deadlines, and successfully perform in a fast-paced, changing work environment
  • Excellent communication and interpersonal skills
  • Team-oriented with ability to excel in a collegial environment but work independently
Compensation

Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $110,000/year in our lowest geographic market up to $140,000/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.
Perks
  • 100% medical, dental and vision coverage
  • Flexible PTO policy
  • Annual home office stipend and WeWork access
  • Mental & physical health wellness programs (One Medical, Headspace, Wellhub, and more)!
  • Competitive compensation and opportunity for advancement

About Coalition

Coalition is a UK-based financial technology company that provides risk management and analytics solutions to financial institutions. The company was founded in 2008 and has since grown to become a leading provider of risk management software, with clients including some of the world's largest banks and asset managers. Coalition's technology platform allows financial institutions to monitor and manage their risk exposure in real-time, providing insights into market trends and potential risks. The company has received numerous awards for its innovative approach to risk management, including the Risk Management Technology Provider of the Year at the Risk Awards in 2019.
Learn more about Coalition
Size
200 employees
Industry
Founded
2017

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