Community Relations Supervisor

Permanent Full-Time

County Administration Building, Belleville

2026-NON-CHS-259

The Community and Human Services Department has an opening for a permanent full-time Community Relations Supervisor. This is a non-unionized position reporting to the Assistant Manager - Affordable Housing Policy & Partnerships. This position is to ensure the effective and efficient tenant and community relations, promotion of Housing programs and services, and special events coordination.

DUTIES:

Policy, Program Delivery and Reporting:

• Liaise with community partners , inform community agencies about Housing programs; referr tenants to Community and Human Services, and advocate for tenants with community agencies.
• Identify and obtain appropriate support for "at risk" tenants (i.e. tenants with psychological/social problems, dementia, addictions).
• Create, publish, and distribute housing newsletters.
• Promote Housing programs and services through local media as required.
• Act as a resource person for Property Supervisors and Non-Profit Housing Providers.
• Delivery of Backyard Bonanza Summer Day Camp Programs including Food Programs and operate out of the Tracey Park Drive Resource Centre.
• Deliver fire safety sessions and conducting annual fire drills at housing services properties.
• Facilitate Non Violent Crisis Intervention through Crisis Prevention Institution (CPI) training to all Community and Human Services Staff, summer staff and Facilities staff.
• Other related duties as assigned.

Leadership:

• Assist tenant groups with the scheduling and organizing of special events; foster effective working relationships with tenant groups; conflict resolution between tenants and tenant groups.
• Recruit and supervise summer students and college placement students.
• Provide support to the Home for Good program when required.
• Assist with the completion of Internal Reviews when required.

Finance

• Research and apply for funding opportunities relevant to Housing, and for programs not usually funded by traditional Housing sources.
• Report to funders and provide statistical data.
• Administer community relations budget.

Health and Safety:

Protect own health and health of others by adopting safe work practices, reporting unsafe conditions immediately and attending all relevant in-services regarding occupational health and safety. Follows all guidelines for employees and employers as legislated under the Ontario Occupational Health and Safety Act and County policies.

MINIMUM QUALIFICATIONS AND EXPERIENCE:

• Two-year College Diploma in social work, human services or recreation.
• Valid "G" license.
• Three years' experience in the field of front-line social work.
• Two years' experience addressing the needs of social housing tenants and low-income people.
• Experience dealing with the media and political bodies.
• Sound investigative and supervisory skills.
• Good knowledge of the principles and practices used in the field of social work.
• Knowledge of social housing and issues frequently faced by tenants residing in social housing.
• Ability to deliver programs at the community level from a municipal perspective.
• Good knowledge of local social agencies and services.
• Knowledge of legislation and regulations related to social housing issue.
• Strong computer skills.
• Strong interpersonal and organizational skills.
• Ability to prioritize.

HOURS OF WORK:

• Normal hours of work are Monday to Friday, 8:30 a.m. to 4:30 p.m. (35 hours/week).
• Occasional overtime may be required for project completion.
• On-Call Requirements

WAGE RANGE:$79,105 - $92,541 per annum with excellent fringe benefits

CLOSING DATE:Wednesday, September 2, 2026 by 4pm

Juliana Finney
Human Resources Advisor
Talent Management & Acquisition

This posting is to fill a vacancy and is actively being recruited for. In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information collected will be used only for the purposes of this employment opportunity. We thank all candidates who apply, but advise that only those persons selected for an interview will be contacted