Community Manager

CONAM

$79K — $82K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-3 years of property management experience, especially with affordable apartment communities.
  • Knowledge of Low Income Tax Credit (LIHTC) and Section 8 regulations.
  • Hands-on experience in overseeing multi-family apartment operations.
  • Strong understanding of financial reporting, budgeting, and rent collections in property management.
  • Proficiency with property management software like Yardi and/or MRI.
  • Excellent verbal and written communication skills for effective interaction with residents and staff.
  • Strong organizational skills and attention to detail in operational management.

Responsibilities

  • Oversee daily operations to ensure a safe and welcoming environment for residents.
  • Lead and supervise on-site staff, enhancing customer service and leasing processes.
  • Manage leasing activities including marketing and executing leases.
  • Create and maintain budgets to ensure financial performance, preparing monthly reports.
  • Conduct regular inspections to maintain property standards and regulatory compliance.
  • Administer resident programs to build community and enhance satisfaction.
  • Oversee renovations to ensure timely and budget-compliant project completion.

Benefits

  • Medical, dental, vision insurance
  • Pet insurance
  • Life insurance and identity theft protection
  • Paid sick and vacation time
  • 401(k) plan with company match
  • Flexible Spending Accounts (FSAs)
  • Employee Assistance Program (EAP)
  • Service award days and floating holidays
Full Job Description
Community Manager - Sunterra | Oceanside, CA

What We Are Looking For:
We are seeking a Community Manager to oversee the operations and management of our apartment communities at Sunterra in Oceanside, CA. As the Community Manager, you will play a critical role in maintaining high standards of resident satisfaction, apartment maintenance, marketing and financial performance for this affordable property.

This is a full-time position with full benefits. Pay range: $38.00 - 39.50 per hour.

Key Responsibilities:
  • Oversee daily operations of an affordable multi-family apartment community, ensuring the property remains a safe, well-maintained, and welcoming environment for all residents.
  • Lead, mentor, and supervise on-site apartment staff, providing guidance on customer service, leasing, and resident relations to ensure the apartment community operates smoothly.
  • Manage the leasing process for the community, including marketing available units, conducting tours, processing applications, and executing leases for new residents.
  • Ensure the financial performance by creating and maintaining budgets, preparing monthly financial reports, and monitoring expenditures.
  • Conduct regular inspections (interior and exterior) to ensure the community is well-maintained and ensure compliance with company and regulatory standards.
  • Administer resident programs and services, focusing on building a strong apartment community and maintaining high resident satisfaction.
  • Oversee renovations, including interior and exterior updates, ensuring projects are completed on time and within budget.
  • Ensure compliance with housing regulations
  • Handle resident concerns and complaints professionally, striving to resolve issues quickly and fairly.
  • Prepare and submit annual operating budgets and conduct quarterly budget reviews.
  • Maintain records for all resident transactions, including move-ins, move-outs, rent collections, and renewals.
  • Foster a team-oriented environment, working closely with corporate leadership and staff to achieve community goals for the complex.
  • Ability to drive for business purposes to include, bank deposits, community supplies, competitive analysis of neighboring communities, and other duties as assigned.

Who You Are: (Requirements of the Position)
  • You have 2-3 years of experience in property management, specifically in supervising and managing affordable apartment communities.
  • Experience with affordable properties, Low Income Tax Credit (LIHTC), and Section 8 is required.
  • You have hands-on experience in overseeing the daily operations of a multi-family apartment community, with strong leadership skills.
  • You have a strong understanding of financial reporting, budgeting, and rent collections specific to apartment communities.
  • You are proficient with property management software, such as Yardi and/or MRI, particularly in managing apartment records and financials.
  • You have excellent communication skills (both verbal and written), with the ability to effectively engage with residents, staff, and vendors.
  • You possess strong organizational skills and attention to detail when managing operations.
  • You are passionate about delivering top-tier customer service and fostering a positive community for residents.
  • You are physically able to lift and carry items weighing up to 25 pounds.
  • You have a valid driver's license and proof of automobile liability insurance.

Why You'll Love Working Here:
CONAM Management Corporation is more than just a job - it's a career where you can grow and be recognized for your expertise in Property Management. We offer a competitive pay, comprehensive benefits package, that make working at CONAM even more rewarding.

Our benefits include:
  • Medical, dental, vision insurance
  • Pet insurance
  • Life insurance and identity theft protection
  • Paid sick and vacation time
  • 401(k) plan with company match
  • Flexible Spending Accounts (FSAs)
  • Employee Assistance Program (EAP)
  • Additional perks: Service award days, floating holiday, early earned wage access and more

Additional Information:
  • This position is contingent upon passing a background check, employment verification, drug screening and valid driver's license and auto insurance.
  • CONAM will consider qualified applicants with criminal histories in a manner consistent with the requirement of the law.

Ready to make an impact?
If you're excited about joining a team that values your skills and offers great benefits, click "APPLY".

Pay Bands: Pay bands are established based on geographic location, internal equity, market conditions, and candidate qualifications. We provide competitive compensation based on experience and qualifications.

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