Community Liaison - RLE

Chicago Transit Authority

$98K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in public administration, political science, or related field
  • 3 years of experience in community relations or governmental affairs
  • Strong writing and oral presentation skills
  • Knowledge of the Chicago Metropolitan public transit system
  • Ability to engage effectively with elected officials and community leaders

Responsibilities

  • Promote CTA initiatives within assigned Service District
  • Establish partnerships with community organizations
  • Conduct legislative briefings for elected officials
  • Prepare presentations for various constituencies
  • Track and resolve service-related inquiries
  • Communicate public concerns to senior management
  • Represent the Authority at public forums

Benefits

  • Work in a supportive office environment
  • Extensive travel throughout the service area
  • Flexible working hours, including evenings and weekends
  • Opportunity to engage with community and government leaders
Full Job Description
SALARY

$98,688.99

POSITION SUMMARY

Under direction, serves as a liaison with elected officials and community organizations at the local, state and federal levels representing communities in one of several designated Service Districts.
PRIMARY RESPONSIBILITIES
• Promotes legislative and programmatic initiatives of the Chicago Transit Authority to constituencies within the assigned Service District.
• Establishes and maintains partnerships with a broad array of community organizations and community leaders.
• Conducts routine legislative and programmatic briefings for elected officials within the Service District.
• Prepares and conducts presentations before community organizations, Authority employees and other constituencies as assigned.
• Coordinates, tracks and resolves inquiries related to the delivery of services, facilities, maintenance and any other Authority activities, initiatives, etc. as related to inquiries from their constituencies.
• Interacts with Authority senior management to communicate matters of public concern from various constituencies within the Service District.
• Maintains databases and composes correspondence from Authority management on matters of public concern.
• Interacts with legislative bodies at the local and state level.
• Prepares reports and analyses of pending legislative issues for senior management.
• Represents the Authority at public forums, community meetings and legislative hearings.
• Performs related duties as assigned.

MANAGEMENT RESPONSIBILITIES

Reporting to this position are the following jobs:

Job Title
• None

CHALLENGES
• Dealing professionally with various elected officials and managing relationships with elected officials.
• Effectively communicating CTA's message in dealing with elected officials.

EDUCATION/EXPERIENCE REQUIREMENTS
• Bachelor's Degree or equivalent in public administration, planning, political science or a combination of education and experience relating to this position plus (3) years of experience in community relations, governmental or public affairs or experience with a unit of government.

PHYSICAL REQUIREMENTS
• Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.
• Requires traversing through any part of the CTA system, such as along tracks, catwalks, and emergency stairs from subway or through shop work areas while adhering to safety rules.
• Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.

KNOWLEDGE, SKILLS, AND ABILITIES
• Thorough understanding of the Authority's services, routes, fares, facilities, policies, procedures, etc. and knowledge of other public transit modalities within the Chicago Metropolitan Area.
• Working knowledge of the geography of and the knowledge and skills necessary to identify communities and areas of constituencies within the Service District.
• Well-developed writing and oral presentation skills to conduct presentations for communities, governmental bodies, hearings, senior Authority management, etc.
• Must possess a demonstrable working knowledge of the state legislative process.
• Required to translate complex policies, programs, issues, concepts, etc. into clear, concise, understandable oral and written communications.
• Knowledge and skills to work independently and manage multiple projects simultaneously.
• Must possess a temperament suitable for establishing and maintaining effective working relations with Authority personnel, community groups, governmental bodies, etc.
• Required to translate complex policies, programs, issues, concepts, etc. into clear, concise, understandable oral and written communications.
• Must possess a temperament suitable for establishing and maintaining effective working relations with Authority personnel, community groups, governmental bodies, etc.

WORKING CONDITIONS
• Usual office working conditions.
• Required to travel extensively throughout the service area.
• Required to work other than regularly scheduled days and hours, including evenings, weekends and holidays.

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED
• Standard office equipment, including printer, fax, and copier.
• Personal computer and related software (Microsoft Office, Power Point, Excel.)

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