Community Liaison (Hospice Sales)

Hospice of the West

$84K — $96K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in a related field preferred; experience can substitute for education.
  • Minimum of 2 years of sales/marketing experience in healthcare required; hospice/palliative marketing experience preferred.
  • Strong relationship-building skills with key staff and clinical teams.
  • Ability to manage and sustain connections with physicians and community agencies.
  • Prior clinical experience is advantageous.
  • Valid driver’s license and reliable transportation required.

Responsibilities

  • Establish and nurture relationships with key decision-makers in the healthcare sector.
  • Advocate for hospice services through regular outreach reflecting commitment to quality care.
  • Position hospice as the provider of choice and drive census growth in the service area.
  • Initiate and strengthen referral growth with healthcare professionals and institutions.
  • Lead initial discussions about hospice care with families, providing clear explanations and support.

Benefits

  • Monday to Friday schedule, 8 am to 5 pm for work-life balance.
  • Opportunity for uncapped commissions, enhancing earnings based on performance.
Full Job Description
Overview

As our Community Liaison (Hospice Marketer / Sales Representative), you’ll be the face of Hospice of the West, championing our mission and promoting our specialized services throughout the community. Your primary focus will be to build meaningful, trust-based relationships with referral sources, physicians, and healthcare partners—helping families access the compassionate care they deserve. In this key role, you’ll drive census growth by increasing awareness and preference for hospice services, while serving as a knowledgeable, compassionate representative of our team. If you’re passionate about making a difference and skilled at connecting with people, this is the role for you.

Schedule: Monday - Friday, 8 am - 5 pm

Territory: Phoenix

 

Responsibilities
  • Establish and nurture relationships with key decision-makers, including physicians and healthcare partners, to strengthen collaboration and trust within the medical community.
  • Serve as a passionate advocate for our hospice services by conducting regular outreach that reflects our commitment to compassionate, high-quality care.
  • Play a key role in growing our presence by positioning our hospice as the provider of choice across the service area—helping us exceed growth and census goals.
  • Drive referral growth through regular, intentional visits with referring physicians, hospital discharge planners, skilled nursing facilities, social workers, and other healthcare professionals.
  • Support patients and families during critical moments by leading initial conversations about hospice care, clearly explaining our services and philosophy, and facilitating consent with empathy and respect.
Qualifications
  • Bachelor’s degree in related field preferred. Additional experience may be substituted for educational requirement.
  • Minimum two (2) years of sales/marketing experience in healthcare required. Hospice/palliative marketing experience strongly preferred.
  • Skilled at establishing/maintaining working relationships with key staff, marketing contracts, and clinical staff to ensure thorough understanding of Hospice services.
  • Proven ability to generate and maintain relationships with new and existing accounts including physicians, healthcare professionals, and community agencies.
  • Prior clinical experience is a plus.
  • Must be willing to drive with reliable transportation, valid driver’s license, and auto insurance.

$84,000 - $96,000 per year (Average Base Pay Range) plus uncapped commission! The base pay range listed represents a general guideline for the role and is not a guarantee of the final offer. Compensation will be determined based on the selected candidate’s relevant experience and the specific responsibilities of the position. The final compensation rate will be discussed and confirmed at the conclusion of the interview process.

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