Community Events Account Manager - Seattle, WA

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in marketing, sales, communications, or related field required.
  • 1 year of related experience preferred or equivalent combination of education and experience.
  • Knowledge of group dynamics and direct sales techniques.
  • Strong organizational skills and ability to manage multiple priorities effectively.
  • Excellent oral and written communication skills, including training and presentation skills.

Responsibilities

  • Support the implementation of strategies to attract and retain blood drive sponsors.
  • Facilitate the 12-week drive management cycle with key stakeholders.
  • Collaborate on territory plans to meet collection goals and improve operational efficiency.
  • Provide operational support to blood drive coordinators to achieve collection objectives.
  • Schedule education programs for sponsors and volunteers to assist in meeting collection objectives.
  • Maintain accurate performance records for blood drive sponsors.
  • Utilize organizational tools and technology to enhance service and productivity.

Benefits

  • Medical, Dental, and Vision plans.
  • Health Spending Accounts & Flexible Spending Accounts.
  • Starting at 15 days of paid time off (PTO) per year.
  • 11 paid holidays, including six core holidays and five floating holidays.
  • 401K plan with up to 6% match.
  • Paid Family Leave.
  • Employee Assistance Program support.
  • Short and Long Term Disability Insurance.
Full Job Description
Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Job Description:

Support the attraction, retention and scheduling of potential blood drive sponsors and education of various stakeholders to maximize blood drive success and achieve established monthly, quarterly and annual blood collection goals. Provide support, development and/or leadership guidance to all volunteers.

KEY RESPONSIBILITIES:

1. Support the implementation of creative strategies to attract, manage and retain potential blood drive sponsors and feeder groups for existing blood drives.

2. Support consistent execution of the 12-week drive management cycle, including working with key stakeholders to ensure sufficient drive sign-ups are attained. Facilitate a quality hand off of blood drives between internal stakeholders at the 12-week timeframe.

3. Support the implementation of territory plans in collaboration with strategic business planning to achieve collection goals, increase monthly bookings, improve operational efficiency and identify new blood drive sponsors.

4. Provide routine organizational and operational support to blood drive coordinator to ensure achievement of collection operation and annual goals and provide the highest level of customer service to encourage the sponsor to grow their blood program with the Red Cross in frequency and performance metrics.

5. Schedule education programs for blood drive sponsor contact, recruitment committees and volunteers within assigned groups to assist in meeting collection objectives and to comply with all directives, regulations and local operating procedures.

6. Maintain accurate records to provide tracking and statistical data on blood drive sponsor group performance.

7. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.

8. Responsible for providing own transportation for business purposes.

Additional Qualifications/Responsibilities

WHAT YOU NEED TO SUCCEED:

Education: Bachelor's degree in marketing, sales, communications or related field required.

Experience: 1 year of related experience preferred or equivalent combination of education and related experience required.

Skills & Abilities: Knowledge of group dynamics, direct sales, customer relationship management/maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Event planning experience desired. Excellent oral and written communications skills, including training and presentation skills are required. A current valid driver's license and good driving record is required. Ability to work on a team.

Travel: Some travel may be required.

Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).

WHAT WILL GIVE YOU THE COMPETITIVE EDGE:

Sales Experience

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

Medical, Dental Vision plans

Health Spending Accounts & Flexible Spending Accounts

PTO: Starting at 15 days a year; based on type of job and tenure

Holidays: 11 paid holidays comprised of six core holidays and five floating holidays

401K with up to 6% match

Paid Family Leave

Employee Assistance

Disability and Insurance: Short + Long Term

Service Awards and recognition

The salary for this position is: $80,168.40, plus incentive.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

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