The PNC Financial Services Group, Inc

Community Development Officer II

Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; relevant industry experience preferred.
  • 3+ years of experience in community development or banking.
  • Demonstrated skills in client relationship building and community engagement.
  • Ability to manage and foster relationships with various stakeholders.
  • Knowledge of Community Reinvestment Act (CRA) compliance and processes.

Responsibilities

  • Serve as a local expert on CRA compliance and community benefit strategies.
  • Manage relationships with stakeholders in the community and across different organizations.
  • Develop grantmaking and investment strategies aligned with community development goals.
  • Engage with the community through events and partnerships to promote financial education.
  • Support CRA documentation and record-keeping for community service activities.

Benefits

  • Comprehensive medical and prescription drug coverage with HSA option.
  • 401(k) with company match and pension plan.
  • Educational assistance with select programs fully paid.
  • Generous paid time off including vacation, holidays, and parental leave.
  • Robust wellness program featuring financial incentives.
Full Job Description
Position Overview

As a Community Development Officer II within PNC's Community Development Banking organization, you will be based in Denver, CO.

PNC's Community Development Banking (CDB) is a team dedicated to improving low-to-moderate income neighborhoods and the quality of life for LMI people. We focus on meeting community needs through community development loans, investments, financial education and other technical expertise. CDB provides nontraditional capital for high-impact development projects and provides capital for reinvestment into local businesses. If you are committed to building a better community, we respond with creativity and flexibility through various financing options in collaboration with local, state, and federal agencies.

Examples of community development include affordable housing, funding for services that meet community needs, economic development projects that create or retain jobs for lower income people and neighborhood revitalization projects. We work with not-for profit and for-profit developers to address those needs.

This role will be responsible for going out into the community, learning the needs of low-to-moderate income (LMI) communities and families, while working to bring PNC's brand and core values to meet those needs. This candidate will also work with Senior Leadership and the Regional Presidents to encourage employees to become engaged and interested in serving on nonprofit boards and providing financial education focused to LMI adults and small businesses.

Job Responsibilities:
Serve as a local market subject matter expert on the CRA compliance, the Community Benefits Plan, or other community-based plans or undertakings of the bank. Develops assessment area strategy to ensure that CRA Community Development services, lending, and investments meet/exceed targets.
Manage and maintain relationships with internal stakeholders, Line of Business partners, and external partners such as: nonprofit, advocacy, government, and other groups that benefit our LMI community, small businesses, and small farms. May mentor, coach, and onboard team members and serve as subject matter expert.

Develop and implement grantmaking strategies for assessment areas in line with PNC's Community Development strategy by identifying prospective grant partners and utilizing grant funds to ensure the greatest impact for both the communities in which we serve and PNC.

Actively represents PNC in the community through board memberships, speaking engagements, events, and managing community partner relationships. Work directly with non-profit organizations to deliver financial education to their LMI families/communities and function as a key referral source by connecting them to our Line of Business Partners as appropriate.

Manage and coordinate key Community Development Banking initiatives and programs including the PNC Center for Financial Education (CFE), a PNC-led effort to help bridge gaps in financial education and to equip local community residents with budgeting resources aimed at boosting the money management skills of individuals, first-time homebuyers and small business owners.

Provide CRA database support by capturing and documenting all CRA-eligible PNC employee service activities, recording activities in the CDB service database, and working with Relationship Managers (RM) to identify loans/investments likely to be closed/booked for entry into the CRA database.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description
  • Serves as a local market subject matter expert on Community Reinvestment Act (CRA) compliance, the Community Benefits Plan, or other community-based plans or undertakings of the bank. Develops assessment area strategies to ensure that CRA Community Development services meet/exceed targets.
  • Manages and maintains relationships with internal stakeholders, Line of Business (LOB) partners, and external partners such as: non-profit, advocacy, government, and other groups that benefit low-and moderate-income (LMI) communities, small businesses, and small farms. May mentor, coach, and onboard team members and serve as subject matter expert.
  • Develops and implements grantmaking, services, and investment strategies for assessment areas in line with PNC's Community Development strategy by identifying prospective grant partners and utilizing grant funds to ensure the greatest impact for both the communities we serve and PNC.
  • Actively represents PNC in the community through board memberships, speaking engagements, events, and by managing community partner relationships. Works directly with non-profit organizations to deliver financial education to LMI families/communities and acts as a key referral source by connecting them to LOB partners as appropriate.
  • Provides CRA platform support by capturing and documenting all CRA-eligible service activities, and working with Relationship Managers (RMs) to identify loans/investments that are likely to be closed/booked for entry into the CRA platform.


PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.


Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Client Relationship Building, Community Development, Competitive Strategies, Customer Loyalty, Group Problem Solving, Negotiation, New Business Development, Relationship Management

Competencies
Business Markets, Customer Acquisition, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Event Management, Managing Multiple Priorities, Regulatory Environment - Financial Services, Sales Proposals and Presentations, Stewardship, Strategic Thinking

Work Experience
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $82,500.00 - $137,500.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 09/09/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

About The PNC Financial Services Group, Inc

PNC is a financial service company providing bank deposit products and services to its community. The company assets (as of December 31, 2011) of approximately $271.2 billion. PNC operations include a regional banking franchise operating primarily in nineteen states and the District of Columbia with more than 2,700 branches, online and mobile services together with 7,400 ATM machines, specialized financial businesses serving companies and government entities, and asset management and processing businesses.

The PNC Financial Services Group, Inc Careers

Join the vibrant team at The PNC Financial Services Group, Inc, a leader in financial services and a beacon of innovation and professional excellence. At PNC, we are committed to fostering a workplace where every team member can thrive and contribute to our collective success.

Work You’ll Do

Embark on a career with PNC and be part of a company that values diversity, leadership, and professional growth. Our team is dedicated to helping individuals and communities thrive by living our values and demonstrating our commitment to performance and integrity.

Explore Job Opportunities and Internships

Whether you're starting your career or looking to make a change, PNC offers a range of job opportunities and internships that will harness your skills and ignite your passion for financial services. From entry-level positions to leadership roles, PNC is hiring across various departments, ensuring a place for every talent and ambition.

Innovate and Lead

At PNC, innovation and leadership go hand in hand. Join us at the forefront of financial services, where your ideas can lead to better customer solutions and enhanced operational efficiency. Our culture encourages curiosity and initiative, allowing you to take your career to new heights through continuous learning and leadership opportunities.

Develop Your Career

PNC is not just a company; it's a place where you can shape your future. With robust training programs, including diversity training and professional development courses, we prepare our employees for sustained success. Career growth at PNC is supported by our commitment to mentorship and development, helping you build a rewarding career filled with exciting challenges and opportunities.

Benefits and Culture

Choosing to work at PNC means you value a culture that promotes mutual respect and teamwork. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. At PNC, we understand that our success as a company depends on the health, happiness, and productivity of our team members.

Networking and Professional Development

Advance your career through PNC’s vast networking opportunities. Connect with leaders and peers within the company through various events, training sessions, and community programs. Our commitment to professional growth is evident in our proactive approach to networking and development, helping you build meaningful connections and enhance your career trajectory.

Join Our Team

Ready to make a significant impact? Explore the current openings at The PNC Financial Services Group, Inc and find the position that matches your skills and interests. We are looking for passionate, driven, and creative team players who are ready to take the next step in their careers.

Stay Connected

Keep up to date with the latest from PNC Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career interests and get insider tips that can help you during the interview and resume submission processes.

Explore, Innovate, Grow with PNC

At The PNC Financial Services Group, Inc, your career is what you make it. Join us and discover how your unique talents can be honed and appreciated in an environment that fosters professional and personal growth. Let’s build the future of financial services together.

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Learn more about The PNC Financial Services Group, Inc
Size
57,668 employees
Market Cap
$62.6 billion
Industry
Net Income
$7.5 billion
Founded
1845
5 Year Trend
+2.9%
NASDAQ

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