Description

Community Association & Metro District Manager

Location: Based in Colorado Springs, CO or Greenwood Village, CO

Schedule: Monday - Friday 9:00am -5:00pm

Role and Responsibilities

The Community Association & Metro District Manager is responsible for the strategic management and oversight of a portfolio of Colorado homeowners' associations and/or Metropolitan Districts (Title 32 Special Districts).

At RowCal, the Community Manager serves as the relationship leader for each assigned client. This role acts as the primary liaison between the Board of Directors, homeowners, public officials, district professionals, and RowCal's internal divisions.

For Metro Districts, this role also ensures statutory compliance, financial transparency, and proper administration of public infrastructure and district governance.

Core Responsibilities

Relationship & Governance Leadership

• Serve as the primary point of contact for the Board of Directors.
• Establish and maintain strong, professional relationships with Board members, homeowners, vendors, district counsel, engineers, accountants, and public officials.
• Prepare for, attend, and administer all Board and Annual Meetings.
• Draft agendas, board packets, meeting minutes, and statutory notices.
• Ensure compliance with governing documents, policies, and Board direction.
• Respond to and resolve homeowner escalations and Board concerns.
• Maintain and update the management plan in CINC Systems and SharePoint.

Colorado Metro District Governance & Compliance For assigned Metropolitan Districts (Title 32):

• Ensure compliance with Colorado Revised Statutes Title 32 (Special District Act).
• Coordinate statutory filings and reporting requirements, including:

o Annual Transparency Notice (ATN)

o Website compliance and public posting requirements

o DOLA filings and required state reporting

• Ensure compliance with:

o Colorado Open Meetings Law

o Colorado Open Records Act (CORA)

o TABOR requirements

• Coordinate mill levy certifications with county officials.
• Support district elections in partnership with legal counsel and designated election officials.
• Maintain director term tracking and required conflict-of-interest disclosures.
• Coordinate annual budget hearings and public adoption process.
• Update and maintain the management plan in CINC Systems as necessary with board meetings, site inspections, vendor meetings, maintenance calendar, WebAxis Calendar, community events, vendor service dates, etc.
• Drafting and execution of all association communications including statutory notices, newsletters in coordination with the Board/committee, emergency notifications, email blasts, text blasts, etc.
• Other duties as assigned.

Financial Oversight & Public Finance Administration

• Approve invoices in accordance with association or district budgets and Board directions
• Review monthly financial statements for accuracy, including:

o Balance sheet

o Income statement

o Delinquency reports

o Cash disbursements

• For Metro Districts:

o Monitor property tax revenues and mill levy collections.

o Review debt service schedules and bond repayment obligations.

o Coordinate with district accountant and bond counsel as needed.

• Ensure required audits and financial transparency postings are completed.
• Assist in preparation and drafting of annual operating and reserve budgets.
• Monitor vendor and owner delinquency trends and coordinate collections processes.

Infrastructure & Vendor Oversight

• Oversee vendor performance across the portfolio.
• Review and negotiate service contracts including landscaping, snow removal, utilities, trash, pest control, and other services.
• Conduct regular site visits to monitor community and district assets.
• For Metro Districts:

o Oversee public infrastructure such as roads, drainage systems, detention ponds, parks, and lighting

o Coordinate municipally required inspections (fire/life safety, backflow, stormwater, etc.).

o Support capital planning and bond-funded infrastructure projects.

o Coordinate with engineers, developers, and municipalities during build-out or transition phases.

• Partner with RowCal Construction & Maintenance (RCM) on capital improvement projects.

Daily Minimum

• Approval of all invoices for payment in accordance with association budget and board direction.
• Review and execution of action items.
• Review and return of voicemails and emails.

Weekly Minimum

• Provide feedback to division Director on all RowCal supporting divisions.
• Review and process violations and ACC requests.
• Check on hold invoice status.
• Review and addressal of all past-due action items.

Monthly Minimum

• Review for knowledge and accuracy of prepared financial statements including balance sheet, income statement, delinquency report, and cash disbursements.
• Monitor vendor and owner delinquency rates and collections process for entire portfolio.
• Review of open violations for compliance.
• Site visits of all associations (if applicable and as necessary).
• Preparation for, attendance at, and administration of all Board Meetings (or as often as necessary).
• Preparation of Board Meeting Packets according to client established timeframes to include agenda, previous minutes, monthly financials, and any supporting documentation for old & new business.
• Review monthly financials - look for GL code errors and other discrepancies.
• Attendance at all monthly management or company meetings.
• Review performance of all service providers and discuss areas of opportunity with representatives, as necessary.

Quarterly Minimum

• Audit SharePoint and WebAxis to ensure all records are uploaded and properly organized.
• Audit Board members, maintenance items, service providers, management plan, and other information tab to ensure accuracy.

Annual Minimum

• Preparation and drafting of annual operating and reserves budget for all associations.
• Preparation for, attendance at, and administration of all Annual Meetings or Membership meetings.
• Review and negotiation of service contracts for all associations for services such as trash service, landscaping, snow removal, pest control, utilities, or cable service, etc.
• Coordinate tax returns and financial review/audit (as applicable).
• Coordination of and attendance at all municipally required inspections such as fire/life safety, backflow, etc.
• Review of existing reserve study or procurement of new reserve study, as necessary.
• Identification and initial planning of all capital improvement projects and coordination with Board and RowCal Construction & Maintenance, Project Coordination, and Director of Management.

Qualifications and Requirements

• 3+ years of experience in property management or special district management preferred.
• Experience managing Colorado Metropolitan Districts (Title 32) strongly preferred.
• Knowledge of:

o Colorado Open Meetings Law

o TABOR

o CORA

o Mill levy and public finance processes

• Experience working with district counsel, accountants, engineers, and bond professionals preferred.
• Bachelor's degree preferred.
• Strong communication, organization, and time management skills.
• Ability to operate independently in a fast-paced environment.
• Proficient in Microsoft Office and property management systems (CINC preferred).
• Valid driver's license and ability to travel within local market.

Physical Requirements

• Ability to work on a computer and stare at a monitor screen for long periods of time.
• Ability to drive to and from a several locations on occasions.

Pay Range

The estimated starting pay range for this role is $80,000 - $90,000 per year. This good faith estimate is based upon RowCal's typical starting pay range for this role. Actual pay range depends on many factors including each employee's qualifications and market conditions and is subject to change.

Benefits

In addition to offering our team members competitive pay, we offer an excellent benefits package including 401k matching, paid time off, health insurance, dental insurance and vision insurance for employees and dependents. We also offer disability insurance along with other important benefits to ensure that our workers feel respected and valued. Although we work hard, we encourage our employees to always maintain a healthy work-life balance, so they can focus on their families and pursue outside interests.

We also strongly believe in community service and in making an impact at the local level. As a RowCal employee, you'll be allotted time off each year to engage in service with one of our community service partners.