Maximus

Senior Community Resource Coordinator

Maximus$73K — $105K *
US-AnywhereRemote in United States
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field and 5+ years of professional experience, or equivalent education and experience.
  • 4+ years of experience coordinating social service education programs.
  • Willingness to receive specialized training in peer support counseling and suicide prevention.
  • Current knowledge of Department of the Army, Services, and community resources for service member well-being.
  • Strong written and verbal communication skills, capable of preparing formal reports and training stakeholders.

Responsibilities

  • Formulate and manage a comprehensive community outreach and engagement strategy.
  • Contribute to the planning and execution of outreach and educational initiatives.
  • Oversee and mentor Field Staff to ensure operational efficiency.
  • Act as a liaison among various agencies and internal teams for effective resource alignment.
  • Represent the project in public speaking engagements and presentations.
  • Support planning and execution of peer mentorship programs in collaboration with command leadership.
  • Document services in enterprise platforms as per USSOCOM directives.

Benefits

  • Remote working opportunity.
  • Collaboration with multidisciplinary teams and community agencies.
  • Involvement in initiatives aimed at improving quality of life for service members and their families.
  • Potential for continuous professional development through specialized training.
  • Opportunity to impact suicide prevention efforts within the military community.
Full Job Description
General information

Job Posting Title

Senior Community Resource Coordinator

Date

Tuesday, August 4, 2026

City

Remote

Country

United States

Working time

Full-time

Description & Requirements

Maximus is seeking a Senior Community Resource Coordinator (CRC) to support community resource coordination, peer mentoring, and service member and family well-being programs across the Special Operations Forces (SOF) enterprise. The Senior CRC serves as a liaison and advisor between USSOCOM, Component CRCs, command leadership, multidisciplinary teams, and service providers to assess needs, align resources, evaluate program effectiveness, and recommend policy and procedural improvements. This role supports programs intended to improve quality of life, reduce stigma associated with help-seeking behaviors, strengthen peer support, and contribute to suicide prevention efforts within the USSOCOM community.

This position is pending upon contract award. It requires active secret clearance at minimum.

Essential Duties and Responsibilities:

- Formulate and upkeep a comprehensive statewide community outreach and engagement strategy, integrating insights gathered from internal teams, project leadership, the client, and diverse stakeholders.

- Contribute to the conception, creation, execution, and administration of expansive outreach, educational, and enrollment initiatives.

- Manage the training, guidance, and growth of supervisory personnel.

- Supervise Field Staff to ensure seamless operations.

- Act as a liaison between the client, various agencies, and the organization.

- Champion the project's image and objectives through public speaking engagements and professional presentations at local levels.

- Provide oversight to the Community Relations Department when the Community Relations Senior Manager is absent.

Serve as the liaison between USSOCOM and Component CRCs, applying a collaborative team approach to assess, plan, implement, coordinate, and monitor community and peer mentoring programs.

Advise and consult on broad policy and procedural reviews for region-wide and component-wide community and peer mentoring programs; evaluate program effectiveness and recommend improvements.

Work with Echelon III commands to assess needs, evaluate effectiveness, and support implementation of community resource and peer support programs.

Support planning, execution, and continuous improvement of peer mentorship programs in coordination with Operations Officers, command leadership, family support coordinators, and other stakeholders.

Coordinate with Service representatives, multidisciplinary professional staff, and service providers within the Services, DoW, and civilian sector to align programs, evaluate utilization, and identify improvement opportunities.

Assist in training peer mentors, including travel to Component locations as needed to meet with new volunteers, staff, and supported commands.

Provide consultation and training to CRCs and related component-level personnel throughout the Component Commands.

Serve as the communication link between component-level CRCs and HQ USSOCOM; aggregate, prepare, and submit formal reports using input from CRCs and command leadership.

Routinely coordinate with Service, DoW, and civilian programs, including family and social service agencies, chaplains, benevolent or charitable organizations, and other support resources.

Provide force-wide and region-wide training and consultation while supporting staff activities at a General Officer (GO) or Flag Officer (FO) level command and working with Component POTFF Directors.

Document services in HP enterprise-wide platforms, such as HPDMS, as directed by USSOCOM Directive 10-12.

Perform other duties as assigned by local leadership, with additional taskings documented and approved through local POTFF leadership as required.

Minimum Requirements

- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Bachelor's degree in education, human or social services, or a related field; or four (4) years of experience providing social service education or work/family life consultation or coordination services.

Minimum of four (4) years of experience coordinating social service education programs.

Have, or be willing to receive, specialized training in peer support counseling, community resources and referrals, and suicide prevention.

Maintain current knowledge of DoW, Services, and community-sponsored resources intended to promote the well-being of service members and their families.

Ability to coordinate across military, government, community, and civilian service provider networks.

Strong written and verbal communication skills, including the ability to prepare formal reports and provide training or consultation to component-level stakeholders.

Minimum Salary

$

73,950.00

Maximum Salary

$

105,850.00

About Maximus

MAXIMUS, Inc. is an American, outsourcing company that provides business process services to government health and human services agencies in the United States, Australia, Canada, Saudi Arabia, Singapore, and the United Kingdom. MAXIMUS focuses on administering government-sponsored programs, such as Medicaid, the Children's Health Insurance Program (CHIP), health care reform, welfare-to-work, Medicare, child support enforcement, and other government programs. The company is based in Reston, Virginia, has 13,000 employees and a reported annual revenue of $3.8 billion in fiscal year 2020.
Learn more about Maximus
Size
35,800 employees
Market Cap
$4.4 billion
Industry
Net Income
$219.8 million
Founded
1975
5 Year Trend
+13.6%
Revenue
$3.5 billion
NASDAQ

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