Firstservice Residential

Community Association Manager

Firstservice Residential$95K — $125K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Active Community Association Manager license in Illinois.
  • Understanding of condominium law and property management financials.
  • Strong communication skills, both oral and written.
  • Ability to work collaboratively and constructively with diverse teams.
  • Budgeting experience for community programs.
  • High energy and multitasking capability.
  • Community management experience is preferred.

Responsibilities

  • Develop recommendations for community goals and lead action plans.
  • Provide guidance to ensure homeowner needs are met.
  • Create and manage the annual budget with the Board's input.
  • Ensure the protection of client funds and property.
  • Lead Board meetings with agenda and follow-up support.
  • Maintain service excellence in interactions with stakeholders.
  • Assess community needs to improve service delivery and programs.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • Life insurance and disability coverage options.
  • Legal and identity theft insurance.
  • Paid time off and paid holidays.
  • Tuition reimbursement for professional development.
  • 401(k) plan with company match.
  • Employee assistance program for support.
Full Job Description
Description

Job Overview:

As a Community Association Manager, you'll provide strong leadership and management direction on behalf of the Board of Directors and FirstService Residential . You'll serve as a liaison to the community, enhance communication, enforce legal compliance, and oversee operations of the association and staff management .

This opportunity is available in the South Loop neighborhood of Chicago, Illinois.

Your Responsibilities:
  • Develop recommendations for community goals and lead action plans to achieve Board objectives.
  • Provide c ommunity leadership and guidance to ensure that the needs or desires of the homeowners are being addressed .
  • In partnership with the Board, create and implement the annual working budget. On a monthly basis, m onitor and report on the financial position of the association.
  • Ensure due diligence for the protection of client's funds, property, and assets against all reasonably foreseeable contingencies or losses.
  • Provide leadership to each meeting involving the Board of Directors in terms of agenda support and written and oral reports. Summarize the priorities of each meeting with appropriate follow up.
  • M aintain a level of service excellence in all interactions with residents, vendors, staff, and colleagues with knowledge and enforcement of the Community Governing Documents .
  • Assess and monitor community needs: identify opportunities for improving service delivery methods and procedures and developing new programs. Select and collaborate with external vendor partners to i mplement programs or improvements .
  • Recruit, hire, train, and supervise all community staff in accordance with the documented management plan. Evaluate and make recommendations for efficient and effective support of the community.
  • Work closely with local emergency organizations to maintain established emergency and community evacuation plans as appropriate.
  • Perform building inspection of interior and exterior of property . Maintain on-site visibility throughout common areas and facilities.
  • In accordance with the Illinois Condo Act and FirstService Residential policies, comply with all codes and regulatory requirements for the property, including assessing and correcting any violations received by various regulatory agencies.


Skills & Qualifications:
  • Active Community Association Manager license in the state of Illinois .
  • Understanding of physical building management, Condominium law, financial planning, and law affecting property management.
  • Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions.
  • Possess budgetary knowledge and control for the purpose(s) of executing programs within the community as well as related activities that may be cost-shared for the benefit of the community.
  • Must possess a high energy attitude and an ability to multi-task/prioritize different projects at any given time.
  • Superior oral and written communication skills.
  • Community management experience or equivalent professional experience in a related field strongly preferred.


Supervisory Responsibilities
  • Supervise management office and association staff members. Where applicable, association staff may be members of local unions.


What We Offer :

As a full-time associate, you will be eligible for full comprehensive benefits including your choice of multiple medical plans, dental, vision, life insurance, short - term and long-term disability , legal, identity theft, and pet insurance. You will also be eligible for company - paid life insurance and benefits from our employee assistance program. In addition, you will be eligible for paid time off, paid holidays, tuition reimbursement, and a 401 ( k ) with company match.

Compensation:

$ 95000 - $ 125000 / year

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

About Firstservice Residential

FirstService Residential is a property management company that provides services to residential communities in North America. The company manages over 8,500 properties and 1.6 million residential units across the United States and Canada. FirstService Residential offers a range of services, including property management, financial management, maintenance and repair, and administrative support. The company is committed to providing exceptional service to its clients and improving the quality of life for residents in the communities it serves.
Learn more about Firstservice Residential
Size
25,000 employees
Market Cap
$7.3 billion
Industry
Founded
2012
5 Year Trend
+17%
NASDAQ

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