Intact Financial Corporation

Communications Coordinator

Intact Financial Corporation$74K — $91K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • University degree in communications, marketing, public relations, or a related field or equivalent experience.
  • Minimum 3 years in internal or corporate communications coordination.
  • Proven experience managing multiple projects simultaneously.
  • Strong writing and editing abilities focused on alignment and consistency.
  • Significant SharePoint knowledge including site structuring and content management.
  • Fluency in Microsoft 365 tools.
  • Bilingual in French and English for nationwide collaboration.

Responsibilities

  • Plan and organize pan-Canadian meetings and events, handling logistics and communications.
  • Create presentations and compile results for leadership tracking and recommendations.
  • Coordinate communication requests for the Casualty and Legal Claims team across Canada.
  • Work with project leaders to gather information, clarify messages, and ensure communication alignment.
  • Write, edit, and distribute various internal content in collaboration with the national communications team.
  • Manage the structure and governance of the national SharePoint site, ensuring a quality user experience.
  • Support the design of communication tools, including multimedia content such as newsletters and internal videos.

Benefits

  • Annual bonus plan with potential payouts up to twice the target based on performance.
  • Employee Share Purchase Plan (ESPP) with 50% matching contribution.
  • Pension plan offering guaranteed income for life through a defined benefit structure.
  • Flexible pension offerings for long-term financial security.
  • Opportunities for professional growth and collaboration in a dynamic team environment.
Full Job Description
Salary range (but not limited to): 74,800 - 91,400 Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 7.5% As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan. Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well. About the role We are looking for a Communications Coordinator to join our fast-growing team. In this pan-Canadian role, you will help strengthen cohesion and collaboration across the Casualty and Legal Claims team by, among other things, coordinating internal communications and managing the ongoing development of a national SharePoint. You will work in a dynamic, multi-stakeholder environment where your rigor, judgment, and proactive approach will have a direct impact on message alignment and communications effectiveness. What you'll do here:
  • Plan and organize pan-Canadian meetings and events (virtual and in person): logistics, invitations, facilitation/run-of-show, and communications before/during/after.
  • Create presentations, run surveys, and compile results for leadership (tracking dashboards, summaries, recommendations) for the Casualty and Legal Claims leadership team.
  • Coordination of communication requests for the Casualty and Legal Claims team across Canada.
  • Work closely with project leaders and the Claims communication team (multiple initiatives in parallel) to gather information, clarify key messages, propose angles, and ensure communications are aligned.
  • Contribute to writing, editing, and distributing various internal content (employee memos, team SharePoint articles, newsletters, event invitations, etc.) in collaboration with the national communications team.
  • Manage and evolve the national SharePoint (structure/hub), including governance, section organization, content quality, and user experience. Administer access/restrictions and ensure a clear classification approach (including the integration of multiple sites/sections).
  • Develop and maintain a bilingual (FR/EN) SharePoint and content approach, consistent with internal terminology.
  • Support the design and production of communication tools, including multimedia items (posters, newsletters, basic visual assets, recording and editing short internal videos, etc.).
  • Translate certain urgent communications.
What you bring to the table:
  • University degree in communications, marketing, public relations, administration, or a related field-or an equivalent combination of education and experience.
  • Minimum of 3 years of experience in internal communications and/or corporate communications coordination, ideally in a complex environment.
  • Proven project coordination experience (multiple initiatives in parallel), including timeline tracking, stakeholder management, and deliverable coordination.
  • Demonstrated writing and editing skills, with a strong focus on alignment and consistency.
  • Strong SharePoint experience: site structuring, content management, permissions/access, and governance best practices (a significant asset).
  • Excellent command of Microsoft 365.
  • Ability to manage a high volume of requests and deliverables, prioritize effectively, and meet deadlines in a fast-paced, multi-stakeholder environment.
  • Comfort interacting with employees at all levels, with the ability to influence and mobilize stakeholders without direct reporting relationships.
  • Strong attention to detail, organizational skills, autonomy, and proactivity; ability to synthesize and simplify complex topics.
  • Bilingualism (French / English) - Need to interact on a regular basis with colleagues across the country.
  • No Canadian work experience required, but must have authorization to work in Canada.
#LI-hybrid Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team. If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

About Intact Financial Corporation

Intact Financial Corporation is a Canadian insurance company that provides property and casualty insurance to individuals and businesses. The company operates in Canada and the United States and offers a range of insurance products, including auto, home, and commercial insurance. Intact Financial Corporation was founded in 1809 and is headquartered in Toronto, Canada.
Learn more about Intact Financial Corporation
Size
16,000 employees
Industry

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