Position OverviewAs a Communications Advisor within PNC's Corporate Communications organization, you will be based in Pittsburgh, PA, Denver, CO or Phoenix, AZ.
As a Communications Advisor supporting Community Management, you will be responsible for the day-to-day management, monitoring, and engagement of PNC's owned social media properties. This role serves as a frontline defense for reputational risk by identifying, assessing, and escalating emerging issues, while partnering closely with Customer Care and Marketing to ensure consistent, policy-aligned engagement.
Job Description- Independently designs, develops, produces and consults on a variety of internal and external communications. Implements strategic priorities and initiatives. Consults on a variety of internal and external communications.
- Plans, researches, and develops content for increasingly complex communications initiatives.
- Identifies issues and opportunities, helps to contribute on all aspects of communication with the organization, and engages other parts of the organization to help ensure strategic alignment, clarity, and accuracy of message.
- Proactively collects and synthesizes data in order to identify trends. Readily identifies tactical and strategic implications.
- Actively participates on cross-functional teams, influences outcomes, and evaluates success as appropriate. Implements and oversees activities including approval requirements, coordination with legal, compliance, finance, risk and other key partners. Helps partner with agencies, third parties and internal business partners to coordinate development and execution of programs/initiatives.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsBranding, Change Management, Creative Process, Design Thinking, Digital Marketing, Media Relations, Prioritization, Strategic Communication Planning, Strategic Planning
CompetenciesBusiness Acumen, Business Data Analysis, Collaborating, Copywriting and Editing, Decision Making and Critical Thinking, Effective Communications, Effectiveness Measurement, Influencing, Media Channel Management, Organizational Communications, Planning and Organizing, Storytelling
Work ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
EducationBachelors
CertificationsNo Required Certification(s)
LicensesNo Required License(s)
Pay TransparencyBase Salary: $75,000.00 - $137,500.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application WindowGenerally, this opening is expected to be posted for two business days from 06/15/2026, although it may be longer with business discretion.
BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
