Microsoft

Communication Program Manager

Microsoft$86K — $169K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 2+ years of relevant experience
  • Excellent writing and communication skills
  • 2+ years of experience in communications roles
  • 5+ years of relevant experience (preferred)
  • Experience supporting senior executives (preferred)

Responsibilities

  • Develop and execute strategic communications aligned with business goals
  • Utilize AI tools to refine and scale communication efforts
  • Draft high-quality materials like briefing documents and video scripts
  • Adapt messaging for diverse audience needs across channels
  • Design culture programs to enhance team values and safety
  • Create engaging employee content to promote corporate culture
  • Monitor and analyze the impact of initiatives and iterate based on feedback

Benefits

  • Comprehensive benefits package
  • Opportunities for professional development
  • Flexible working arrangements
  • Access to wellness programs
  • Employee recognition initiatives
Full Job Description
Responsibilities

Communications Strategy & Execution
  • Develop and execute communications strategies that align with business priorities, ensuring consistency of voice across messages and channels
  • Utilize AI tools and platforms to assist in drafting, refining, and scaling messaging
  • Draft and produce high-quality communications materials including briefing documents, talk tracks, video scripts, email campaigns, and PowerPoint presentations
  • Understand and segment audience needs, adapting messaging for 1:1 and 1:many engagements across appropriate channels
  • Translate complex value propositions into compelling storytelling that resonates with diverse audiences


Culture & Employee Engagement
  • Partner with leadership to design and activate culture programs that reinforce team values, belonging, and psychological safety
  • Develop and curate employee-facing content that brings our culture to life - including all-hands communications, SharePoint sites, culture spotlights, and recognition programs
  • Embed diversity and inclusion (D&I) throughout communications strategy and cultural programming
  • Identify and amplify the stories, voices, and moments that define who we are as a team
  • Measure the impact of culture initiatives through surveys, feedback channels, and engagement data, and iterate based on insights


Executive & Leadership Voice
  • Support executive communications including email campaigns, social content, event support, and leadership messaging
  • Manage editorial calendars and cadence of communications projects and programs
  • Contribute to exec social strategy and provide presentation content and logistics support for leader events


Storytelling & Messaging
  • Develop narratives grounded in data and insights that generate positive perceptions and drive engagement
  • Create frameworks and collateral for communications initiatives and events
  • Monitor, track, and analyze the impact of messaging; create responsive materials as needed and share insights with stakeholders


Reputation & Issue Management
  • Identify and recommend action to address potential reputation risk issues
  • Develop materials to address urgent and emergent situations in a timely and comprehensive manner
  • Research platforms and forums to assess appropriateness, impact, and alignment with organizational values
  • Stakeholder & Agency Orchestration
  • Build and maintain strong relationships with internal and external stakeholders across all levels
  • Lead and direct agency partners as needed, ensuring adherence to Microsoft standards
  • Establish clear roles, cadences, and decision-making criteria to drive priorities and prevent gaps in delivery


Qualifications

Required/Minimum Qualifications:

  • Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 2+ years communications, marketing operations, field operations, program management, project management, or related experience
    • OR equivalent experience.
  • 2+ years of related experience in communication and excellent writing and communication skills


Additional or Preferred Qualifications:
  • Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 5+ years communications, marketing operations, field operations, program management, project management, or related experience
    • OR equivalent experience.
  • APPLIES TO EXECUTIVE COMMUNICATIONS SPECIALIZATION - 2+ years specialized functional (e.g., retail, technology) experience.
  • APPLIES TO EXECUTIVE COMMUNICATIONS SPECIALIZATION - 2+ years experience supporting senior executives in an executive communications role.
  • APPLIES TO EXECUTIVE COMMUNICATIONS SPECIALIZATION - 2+ years experience working with social media platforms.


Communications IC3 - The typical base pay range for this role across the U.S. is USD $86,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $113,300 - $187,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

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Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ

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