Commercial Roofing Service Manager

TeamCraft Roofing

$80K — $120K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of commercial roofing experience; 3 years in sales/customer service (preferably roofing or commercial construction).
  • General knowledge of Microsoft Word and Excel.
  • Strong relationship-building skills.
  • Positive, solution-focused mindset to tackle challenges.
  • Strong work ethic and integrity.
  • Genuine desire to uplift and develop team members.

Responsibilities

  • Sell new work and foster relationships with customers.
  • Enhance customer experience through regular interactions.
  • Estimate and manage service jobs.
  • Prioritize leadership and career development for field employees.
  • Ensure customer satisfaction as a top priority.
  • Handle scheduling, paperwork, and communication efficiently.
  • Promote core values: honesty, safety, quality, and teamwork.

Benefits

  • Structured bonus plan available after the 90-day performance review.
  • Comprehensive health insurance package including medical, vision, and dental.
  • Company-provided vehicle and gas card for business purposes.
  • Access to a company laptop and smartphone.
  • Paid time off including vacation, sick leave, and holidays.
  • 401k retirement plan for future financial security.
  • Optional life insurance coverage available.
Full Job Description
You'll be in charge of our Baltimore service branch. You'll be responsible for selling new work, as well as supporting our existing customer base. You'll also be estimating and project managing the jobs in your area, and will be the manager of the field employees that are based at your location. This is an entrepreneurial position, with a proven business model to grow your branch.

Job Responsibilities:

These are the expectations of our employees with this job title:
  • Selling work; our service managers constantly strive to grow their operations through calling on customers and building a strong customer base.
  • Providing a positive customer experience.
  • Estimating/ PM of service jobs.
  • Leadership: the career development of our field employees is a priority.
  • We consider our customers our number one priority: we encourage our service managers to constantly interact with their customers to ensure an enjoyable customer experience.
  • Scheduling, paperwork, and communication.
  • Promotion of core values: honesty, safety, quality, and teamwork.

Requirements

What we look for in new team members:
  • 3-5 years commercial roofing experience and 3 years of sales/customer service experience (roofing-commercial construction preferred).
  • General knowledge of Microsoft Word and Excel
  • Good at building relationships.
  • Positive/solution-based approach to challenges.
  • Work ethics.
  • Genuine desire to better those around you.

Benefits

A qualified candidate will be offered a competitive base salary along with the benefits listed below:
  • A structured bonus salary plan after a 90-day performance evaluation.
  • Health Insurance (Medical, Vision, Dental)
  • Company vehicle and gas card
  • Company Laptop and smartphone
  • Paid vacation, sick leave, and holidays
  • 401k
  • Optional life insurance


Salary: $80k-$120k, Negotiable with the hiring manager.

All offers will be made on a 90-day trial basis. After 90 days of work, there will be a performance evaluation to determine whether or not you are a good fit for the position.

Support and Resources:
  • Interactive web-based training.
  • Various training opportunities to advance your career.
  • Open access to estimating department.
  • The full-time safety department will help monitor safety and provide necessary training.

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