Commercial Roofing Service Manager

Nations Roof

$80K — $90K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Construction Management, Architecture, Engineering, or related field preferred.
  • 5+ years experience in commercial roofing or related industry focused on service management, estimating, and oversight.
  • Proven history of managing and growing service operations effectively.
  • Experience in developing and maintaining client relationships for service delivery.
  • Ability to motivate and guide teams towards operational goals.

Responsibilities

  • Manage service office, field operations and sales to drive business growth.
  • Qualify service work orders and create detailed project estimates.
  • Oversee pricing, invoicing, payroll, and management reporting for profitability.
  • Hire, train, and develop team members while fostering a productive work environment.
  • Build and maintain long-term client relationships and prospect for new business.
  • Ensure compliance with safety protocols and manage safety training documentation.
  • Collaborate with external partners for efficient project execution and communication.
  • Prepare contractual proposals and construction-related documents.

Benefits

  • Full-time, salaried position with stability and year-round work.
  • Company vehicle or car allowance, cell phone, and business-use computer provided.
  • Comprehensive medical, dental, and vision benefits.
  • Life insurance and a 401(k) plan with employer contributions.
  • Holiday and paid time off included.
  • Career advancement opportunities within a growing division.
  • Ongoing training and mentorship for professional development.
Full Job Description
As the Commercial Roofing Service Manager, you will have the unique opportunity to shape the future of our service business, drive revenue growth, and work with a dedicated team. This is not just a job - it's a chance to grow, lead, and succeed with a company that values innovation, quality, and client satisfaction.

Key Responsibilities:

As the Commercial Roofing Service Manager, you will:
  • Lead and Grow: Manage service office, field operations, and sales functions, helping to expand the service business while ensuring departmental success in revenue, gross profit margin, and SG&A expenses.
  • Client Engagement: Qualification of work orders, creating estimates, roof surveys, preventive maintenance reports, and deliverables that position the company as a trusted advisor for clients.
  • Operational Excellence: Maintain pricing, manage invoicing, oversee payroll, and create management reports to track profitability and project status.
  • Team Leadership: Hire, train, and develop personnel, fostering a positive work environment that encourages productivity and professional growth. Review technician performance and provide training on technical skills.
  • Client Relationship Management: Build lasting client partnerships, prospect for new clients, and cross-sell services like preventive maintenance programs and disaster response services.
  • Safety & Compliance: Ensure safety protocols are met, manage safety training and documentation, and maintain equipment and vehicles.
  • Project Management: Collaborate with consultants, contractors, and suppliers to streamline project development, ensuring timely execution and smooth communication.
  • Administrative Oversight: Handle the preparation and management of contractual proposals, purchase orders, and construction-related documents.

Skills & Knowledge Required:
  • Strong communication and interpersonal skills to effectively manage teams and client relationships.
  • Organizational skills to prioritize tasks and ensure deadlines are met without compromising quality.
  • Solid computer proficiency, including Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to create and manage budgets and key performance metrics.
  • Proven experience in motivating and guiding personnel to meet operational goals.
  • In-depth knowledge of commercial roofing and service industry standards.

Qualifications:
  • A Bachelor's degree in Construction Management, Architecture, Engineering, or a related field is preferred.
  • 5+ years of experience in commercial roofing or a related industry, with a focus on service management, estimating, and project oversight.
  • Proven track record of managing and growing service operations, fostering client relationships, and ensuring high-quality service delivery.

What You'll Gain:
  • Full-Time, Salaried Position: $80-$90K (Depending on Experience)
  • Steady, Year-Round Work
  • Company Vehicle or Car Allowance, Cell Phone, and Business-Use Computer
  • Medical, Dental, and Vision Benefits
  • Life Insurance
  • 401(k) Plan with Employer Contribution
  • Holiday and Paid Time Off
  • Career Growth: Opportunities for advancement within a growing and established division.
  • Stability & Trust: Work in an organization that emphasizes trust, long-term relationships, and a commitment to quality.
  • Professional Development: Gain exposure to diverse projects and receive ongoing training and mentorship to ensure your continuous success.


If you are an experienced roofing professional with a passion for service excellence, leadership, and career growth, this is the opportunity you've been waiting for. Apply today to be part of an innovative company that values your expertise and invests in your future.

No Recruiters.

All candidates must be authorized to work in the United States.

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