Commercial Marketing Associate

FanDuel

$73K — $91K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in Customer Marketing or similar roles
  • Bachelor's degree required
  • Strong organizational and project management skills
  • Deep understanding of marketing performance drivers
  • Comfortable with data to measure success
  • Familiarity with marketing platforms and data tools
  • Excellent communication skills for presenting insights
  • Positive attitude and team player mentality
  • Familiarity with design tools like Photoshop is a plus
  • Passionate about the gaming industry, especially horse racing

Responsibilities

  • Own execution of marketing campaigns aligned with retention and commercial goals
  • Support setup and deployment of automated customer journeys
  • Resolve technical issues related to campaigns
  • Manage promotional budgets and track spending
  • Analyze campaign data for growth opportunities
  • Implement innovative lifecycle tactics to improve engagement
  • Collaborate with creative teams to develop campaign assets
  • Develop expertise in marketing technology and data tools
  • Contribute to a collaborative team culture

Benefits

  • Comprehensive health plans including fertility and mental health support
  • Generous paid time off and sick leave
  • 401k with up to 5% employer match
  • Annual bonus and long-term incentive opportunities
  • Commuter benefits and pet insurance
  • Additional employee support programs and perks
Full Job Description
THE POSITIONOur roster has an opening with your name on it

FanDuel is seeking a Commercial Marketing Associate to help elevate our customer engagement and marketing initiatives within the Horse Racing business unit. In this role, you will play a key part in shaping customer retention strategy, driving operational excellence, and supporting revenue-generating commercial initiatives.

You will partner closely with teams across VIP Operations, Finance, Product, and Commercial Analytics to enhance the customer experience, optimize marketing performance, and deliver commercial outcomes. This role will report into the Senior Commercial Manager of Racing.

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play
  • Own end-to-end execution of marketing campaigns, ensuring alignment with retention goals, commercial priorities, and budget constraints
  • Support the setup, QA, and deployment of automated customer journeys, ensuring accuracy, quality and compliance
  • Resolve campaign-level technical issues (e.g. deep linking, rendering, personalization logic, UX defects) to minimize operational, regulatory and business risk
  • Manage promotional budgets with precision, tracking spend, monitoring trends, and escalating risks or variances as needed
  • Analyze campaign performance data to uncover growth opportunities and influence future retention strategy
  • Identify and implement innovative lifecycle tactics to increase engagement, improve retention, and enhance perceived customer value
  • Work cross-functionally with creative and brand to develop high-impact campaign assets that drive customer engagement, excitement, and brand awareness
  • Develop deep expertise in marketing technology and data tools (e.g., campaign platforms like Braze, XP & HighTouch, analytics workflows, data warehouse), improving execution efficiency and scalability
  • Contribute to a high-performing team culture by supporting teammates, sharing knowledge, and stepping in as needed to ensure team success

THE STATS
What we're looking for in our next teammate
  • Minimum of 2+ years of experience in Customer Marketing or similar roles, with the ability to manage complex campaigns from conception to execution
  • Bachelor's degree required
  • Top-notch organizational and project management skills to handle concurrent initiatives and deadlines
  • Strong marketing mindset with a deep understanding of business levers and performance drivers
  • Comfort with data and insights to measure campaign success and track budgets
  • Understanding of marketing platforms, Email Service Providers (preferably Braze, Movable Ink, XP), and Customer Data Platform Technologies (e.g. Segment, HighTouch)
  • Strong communication skills with the ability to present insights clearly and effectively
  • Has a positive attitude and loves being a team player
  • Familiarity with design tools like photoshop is a plus
  • Passion for the gaming industry, and racing specifically, a plus


PLAYER BENEFITS
We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level.

The applicable hourly range for this position is $$35.10 - $43.75 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

#LI-Hybrid

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