Job Title: Commercial Manager - Drone Operations (US)
Location: US (Remote) or in-person, New York
Department: Drone Services
Type: Full-time, Permanent
The Role:Skyports Drone Services is looking for a commercially driven, detail-oriented
Commercial Manager - Drone Operations (US) to support and grow our operations in the USA and wider AMER region. This role sits within the Drone Services division and is remote, with the option to be based in New York.
You will be responsible for managing one of our key client relationships while playing a pivotal role in expanding our commercial footprint across the US market, with a particular focus on the utilities and construction sectors.
Key Responsibilities- Lead full-cycle sales from lead generation through to contract negotiation and close.
- Serve as the primary point of contact for one of our major clients, managing communications, commercial discussions and long-term relationship development.
- Build and grow a pipeline of opportunities across the US market, with a particular emphasis on utilities and construction clients.
- Develop a strong understanding of customer use cases in utilities and construction, including asset inspection, project monitoring, surveying, progress tracking, safety oversight and related data services.
- Drive the preparation of high-quality PowerPoint proposals for internal and external stakeholders.
- Own and manage pricing models and commercial analysis in Excel, ensuring accuracy, transparency and alignment with client expectations.
- Respond to public procurement processes including PQQs, RFPs, RFIs and ITTs, coordinating input from internal teams and ensuring timely, high-quality submissions.
- Support the initial planning and design of drone operations, ensuring client expectations and KPIs are met.
- Monitor deal progress, provide regular updates to stakeholders and proactively address issues or feedback.
- Track all commercial activity and pipeline progress in HubSpot CRM.
- Represent Skyports Drone Services credibly with clients, partners and industry stakeholders across our priority sectors in the US.
Key KPIs- Timely and high-quality delivery of proposals and pricing documentation.
- Closed-won sales from both key accounts and new national clients.
- Measurable pipeline growth and successful conversion of new business in the US market.
- Growth in commercial opportunities and revenue across the utilities and construction sectors.
- Strong and positive client relationships maintained over time.
- Clear, consistent and proactive communication with internal and external stakeholders.
- High levels of client satisfaction and retention.
About You- Proven experience in account management and business development, ideally within drones, aviation, construction, utilities, infrastructure or technology-enabled services.
- Demonstrated ability to grow business and develop new client relationships in the US market and wider AMER region.
- Strong understanding of the utilities and/or construction sectors, including how operational, safety and asset challenges can be solved through service-led technology solutions.
- Exceptional PowerPoint skills, with a strong portfolio of client-facing presentations.
- Advanced Excel proficiency, particularly in pricing, financial modelling or commercial analysis.
- Experience responding to public procurement processes such as PQQs, RFPs and ITTs, and managing complex submissions.
- Excellent organisational and communication skills, with a client-first mindset.
- A proactive approach to problem-solving and strong attention to detail.
- Enthusiasm for working in an innovative, fast-paced and highly collaborative environment.
- Interest in aviation, drone technology or emerging technology sectors. Direct drone experience is a plus, but strong sector knowledge and a willingness to learn are equally valuable.
What We Offer- Competitive salary and benefits package.
- Opportunity to work in an innovative and growing industry.
- A collaborative and dynamic work environment with strong opportunities for professional development.
- Flexible working arrangements and a supportive team culture.
How to Apply:If you are passionate about aviation and keen to be part of a pioneering company shaping the future of transportation, we would love to hear from you. Please submit your resume and a cover letter outlining your experience and why you would be a great fit for this role.
