Commercial Account Manager (Permanent Full-time)Location: Remote Position. The successful candidate must reside within 3 hours of Kawartha Financial Services, Regional Office, Peterborough ON
We are looking for a candidate to provide excellent member service in the Northumberland, Peterborough, and Kawartha Lakes Regions.
Hours:Monday to Friday, 37.5 hours per week
Rate of Pay:$1,266.71 - $2,028.28 per week (plus pension and applicable benefits)
This role may be filled at different levels, the successful candidate will be placed accordingly based on their experience.As a Commercial Account Manager, you will:- Apply relationship selling and relationship management principles and techniques to all Commercial members and prospects, providing complete financial solutions to meet all commercial and personal banking needs.
- Accountable for risk management of the commercial loan portfolio as well as the quality of information, analysis, profitability and credit recommendations in executing sales of credit/non-credit products and services to Commercial members and prospects.
- Maintain an effective business development and community involvement strategy to protect and expand share of profitable Commercial business, utilizing an extensive network of referral resources.
- Liaise with professional service providers such as Central 1, lawyers, real estate appraisers, credit reporting/collection agencies and insurers, as required.
- Work co-operatively with all Credit Union branch or department personnel (e.g. Retail Banking, Wealth Management, Credential Financial) to identify opportunities to ensure members needs and expectations are profitably met and/or exceeded.
- Retain and expand Commercial and Agricultural relationships to achieve portfolio retention, sales, service and profitability objectives and proactively develop relationships with new Commercial members.
- Complete annual credit reviews in a timely manner according to policy, coordinating financial information requirements with the Commercial Administration Department;
- Analyze information received to assess risk; develop action plans to minimize Credit Union exposure where appropriate. Identify commercial and retail opportunities. Review pricing and submit recommendation for renewal for approval. Visit clients on a regular basis (at least annually) to ensure loan security is protected.
Qualifications Required:- Business related University Degree/College Diploma, or appropriate combination of Business and lending related courses
- 5+ years of Commercial Real Estate (CRE), Hospitality and Construction experience
- 5+ years commercial lending experience
- Knowledge of the Credit Union system would be an asset
- Able to be decisive and firm, while demonstrating empathy
- Excellent oral and written communication skills
- Negotiating skills
- Excellent decision making and problem-solving skills
- Excellent sales and service skills
- Good organizational and time management skills
- Must have a reliable vehicle as travelling is required of this position
