SysAid

Commercial Account Executive

SysAid • $70K — $95K *
Toronto, ON M3C 0E3In-Person
Enterprise Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3-5 years in quota-carrying SaaS/B2B software sales as an Account Executive.
  • 2+ years in B2B sales or business development with proven results.
  • Experience in closing deals within fast-moving sales cycles of 60-120 days.
  • Strong communication skills for engaging presentations and discussions.
  • Familiarity with sales tools such as Salesforce and Gong is preferred.
  • Confident negotiator comfortable with procurement and IT teams.
  • Bachelor's degree or equivalent experience valued.

Responsibilities

  • Develop and manage a sales strategy for the allocated territory.
  • Identify customer needs and challenges through research and engagement.
  • Demonstrate how SysAid solutions address customer problems effectively.
  • Plan sales strategy in collaboration with internal teams to close deals.
  • Stay informed on industry trends and company differentiators.
  • Own the entire sales cycle from initial contact to closing.

Benefits

  • Dynamic work environment with a focus on innovation.
  • Opportunities for professional growth and development.
  • Collaborative team culture with supportive leadership.
  • Access to cutting-edge sales tools and resources.
Full Job Description
Description

We seek a Commercial Account Executive who will play a pivotal role in optimizing sales processes, driving demand, mastering the art of technical sales, and producing new business sales revenue from software licenses. This will be achieved through territory planning, including researching prospect customers, using business development strategies, and completing virtual and field-based sales activities within an assigned territory.

Responsibilities:

  • Develop and run a sales strategy in the allocated territory with a target prospect list and a regional sales plan
  • Identify customer needs and get to know their challenges, both technical and business-related.
  • Show potential customers how SysAid can solve their problems with clear, engaging presentations.
  • Plan your sales strategy, work with internal teams, and guide deals to the finish line.
  • Stay sharp on industry trends and what sets us apart.
  • Own the full sales cycle, from the first conversation to the final handshake, you'll be in charge.

Requirements

  • 3-5 years of experience in quota-carrying SaaS/B2B software sales as an AE.
  • 2+ years in B2B sales or business development - you know how to connect with businesses and drive results.
  • Experience closing deals in fast-moving sales cycles (60-120 days) - you can move quickly while handling complex sales.
  • Strong communication skills- whether on the phone, in virtual meetings, or during technical presentations, you know how to engage and persuade.
  • Familiarity with sales tools like Salesforce, Salesloft, Gong, ZoomInfo, or similar platforms.
  • Confident negotiator - you're comfortable discussing business terms with IT teams, procurement, and senior decision-makers.
  • Strong background in working with or selling to IT preferred.
  • Bachelor's degree or equivalent experience - we value skills and experience just as much as formal education!

About SysAid

SysAid Technologies Ltd. is a leading provider of IT service management (ITSM) solutions that enable IT professionals to manage their IT infrastructures and services with greater ease and efficiency. The company's flagship product, SysAid, is a comprehensive ITSM solution that provides help desk automation, asset management, and advanced reporting and analytics. SysAid is used by thousands of organizations worldwide, including small and medium-sized businesses, government agencies, and Fortune 500 companies. The company was founded in 2002 and is headquartered in Tel Aviv, Israel.
Learn more about SysAid
Size
500 employees
Industry
Information Technology
Founded
2002
* Ladders Estimates

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