Position Overview:

Reporting to the UNIQLO IT leadership, the Commerce Systems Analyst, Digital Commerce related business area as part of IT division will be supporting the UNIQLO North America Digital Commerce systems (EC front-end, OMS and Omni channel solutions) contributing to initiatives aimed at positioning UNIQLO as an innovative retailer with strong International Digital Operations as well as enable our multichannel strategy.

As recent the primary role of the Systems Analyst, Digital Commerce is to ensure on-time/on-budget delivery and operation support. S/he will be working with various business divisions such as e-commerce site operations, inventory control, digital marketing, site merchandizing and the other IT members in the North America market as well as Japan team.

Specifically s/he will be working on business analysis, solution planning, systems implementation project management, digital commerce strategy & roadmap definition in partnering with our Global Headquarters in Tokyo, Operation support and system stabilization.

UNIQLO North America continuously accelerates the development of its business in the US/Canada market and needs strong commitment and talents to drive this initiative.

S/He is also expected to work with our Global Headquarter in Japan and other regions as needed to come up with innovative ideas for customer's e-commerce experience, omni-channel experience, membership solution, digital marketing solution...etc.

Job Responsibilities:

Systems:

• E-commerce Front-end, Order management system (custom-based global Platform), Omni-channel management, Delivery aggregator system, Warehouse system EDI.
• Vendor coordination working US based and India off-shore site.
• Fundamental knowledge of E-commerce systems structure and EC logistics, Omni-channel.
• Other related duties to be assigned by direct supervisor

Procurement/installation support

• Equipment procurement requested from business division (Omni-channel operation for existing/new stores)
• Support equipment spec definition working with New store team.
• Collect quote from all vendors and calculation the budget and submit to the management.
• Installation support for O2O operation application operated by stores.

Product roadmap

• Discovery process in discussing with business members and the senior leadership team.
• Product roadmap definition with Global team.
• Solution research for future global functions of E-commerce.

Project coordination and management

• Vendor contract and payment management for vendors.
• Project management for the product enhancement project.

Documentation

• Vendor quote and invoice management
• Project report management

Qualifications:

• 3-5 years of progressively increasing responsibilities with E-commerce (EC front-end, OMS, EC logistics, Omni-channel and Digital MK systems)
• Bachelor degree (Computer science or Management Information Systems are preferable)
• Excellent written and oral communications skills
• Ability to communicate with senior leadership
• Good report creation and analysis skills
• Ability to manage several projects at the same time and assess priorities
• Ability to work with little supervision and report accordingly