Overview
Responsibilities
As a
Service Manager, you'll be a leader in a high-performance culture. You'll put your proven leadership skills to work in developing and motivating your team to deliver top-notch service to every customer. You'll blend industry knowledge with interpersonal skills to demonstrate how to earn customer trust with know-how and empathy. An excellent communicator, you're prepared for heavy customer and employee engagement. In addition to supporting the growth and success of the business, you'll lend a hand with community service projects that improve where you live and work.
You will...- Lead an entire service operation upon completion of paid training
- Motivate the service team to consistently provide the world's best service, prioritizing safety
- Conduct yourself with the utmost professionalism and integrity with customers and coworkers
- Assist with recruiting top talent on the service team
- Train and develop Orkin Pros through hands-on management
- Lead training meetings
- Oversee our Orkin Pro Ride-A-Long program
- Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time
- Champion innovation by supporting the team in adopting new products, services and technology
- Monitor scheduling, routing and inventory to drive efficiencies and productivity
What type of benefits will you receive? - Competitive earnings and a company vehicle with gas card
- Pay ranges from $65,000.00 to $110,000.00 annual salary
- Company provided iPhone and iPad with sales software
- Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
- 401(k) plan with company match, employee stock purchase plan
- Paid vacation, holidays, and sick leave
- Employee discounts, tuition reimbursement, dependent scholarship awards
- Industry leading, quality, comprehensive training program
Why Orkin?- You're seeking an opportunity with career potential in a reliable, recession-resistant industry
- You have a service-oriented mindset that leads you to build loyalty and trust with customers
- You hold yourself responsible to commitments
- You value being part of a team
- You want to keep learning, improving and developing as a leader
- You want to join a company that supports the community
- You want a career with a purpose at a mission-driven company that values
- Safety
- Professionalism
- Empathy
- Integrity
- Innovation
Qualifications
What do you need to be successful?- Sales experience preferred
- High School Diploma or equivalent required
- Valid driver's license required
- Ability to obtain the appropriate pesticide license/certification if required (company paid)
- Ability to work in the field independently and interact with our great clients
What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
- Safely use a ladder within the manufacturer's weight capacity
- Occasionally lift and carry up to 50 lbs.
- Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl
- Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator
- Willing to work in different types of weather conditions
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