We are seeking a dedicated
Collections Senior Supervisor for our Revenue Cycle Team.
What you'll do to make a difference: - Manage assigned book of business to ensure that goals are achieved
- Plan and organize departmental resources: people, equipment, and supplies
- Develop consistent processes and establish performance standards
- Assist with hiring, training, and developing staff while identifying opportunities to enhance their knowledge
- Ensure that departmental productivity, compliance, and quality standards are met
- Audit staff performance as needed
- Identify problems, define alternatives, and recommend solutions for process improvements
- Review and update policies and procedures as needed
- Openly and consistently communicate with other departments, payers, and vendors
- Other duties as assigned
What you'll need to be successful: - High school diploma or GED required, bachelor's degree preferred
- 3+ years of leadership experience
- 3+ years of healthcare billing, collections and/or patient business services management
- Home Infusion experience is required for this role
- Strong leadership skills with an ability to effectively manage staff
- Ability to work independently and in a team environment
- Knowledge of healthcare changes and third-party payer regulations
- Strong organizational, time management and interpersonal skills
- Ability to maintain confidentiality with all assignments
- Excellent analytical and problem-solving skills
- Ability to professionally interact, develop and manage relationships with a multiple levels and departments
- Excellent written and verbal communication
- Knowledge of CPR + preferred
- Experience with third-party payer guidelines, billing practices and reimbursement practices is preferred
- Proficiency in the Microsoft Suite
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 62,400 - 104,000 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
