Collaboration Platform Administrator - U.S. Citizenship Required

ZenPoint Solutions LLC

$83K — $93K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Active Secret clearance required at application
  • Five or more years of relevant work experience
  • Bachelor's degree in IT or a related field
  • Microsoft 365 Certified: Teams Administrator Associate
  • Strong skills in collaboration tools, specifically SharePoint and MS 365

Responsibilities

  • Administer and maintain SharePoint and MS Teams for enterprise users
  • Ensure compatibility of collaboration platforms with the latest cloud versions
  • Support collaboration sites using MS Power Automate, HTML, jQuery, and JavaScript
  • Create and troubleshoot site collections, project sites, and libraries
  • Utilize AI-driven tools for system health monitoring and troubleshooting
  • Analyze system resources and logs for health concerns
  • Maintain and update documentation for collaboration platform processes

Benefits

  • Health, dental, and vision insurance
  • Group and voluntary life insurance options
  • Short-term and long-term disability insurance
  • 401(k) retirement plan with company matching
  • Flexible spending accounts for medical and dependent care expenses
  • Generous paid leave policy, including federal holidays
  • Professional development opportunities and tuition assistance
Full Job Description
Job Type

Full-time

Description

Clearance Requirement: Candidates must have an active Secret clearance at the time of application

Work Location: Washington, D.C., onsite

Position Overview: ZenPoint Solutions is seeking a Collaboration Platform Administrator to administer and maintain enterprise collaboration platforms including SharePoint and other MS 365 collaboration tools, which will enable the customer's mission to provide IT services to enterprise-wide users.

This position is contingent upon successful award of a government contract and subsequent government approval.

Key Responsibilities:
  • Administer and maintain collaboration platform sites in conjunction with other customer organizations, including SharePoint Online, MS Teams sites, and other MS 365 collaboration services deployed by the customer.
  • Conduct transitions to the latest version of collaboration platform, ensuring compatibility with cloud environments and enhanced collaboration features.
  • Provide support for collaboration sites, including add-ins and bug fixes using MS Power Automate, HyperText Markup Language (HTML), jQuery, and JavaScript.
  • Create, maintain, and troubleshoot site collections, project sites, lists, and libraries; implementing AI-driven tools for monitoring and troubleshooting, including predictive analytics for system health and compliance.
  • Review and analyze system resources, including Unified Logging System (ULS) and Windows Logs for system health concerns.
  • Monitor permissions and audit logs for governance violations and report them.
  • Manage and update all guides, KM articles, and SOPs related to the customer's collaboration platform processes and systems.


Requirements

Required Qualifications:
  • Candidate must be a United States Citizen and present proof of Citizenship, if selected
  • Five or more years of work experience
  • Bachelor's degree in IT or a related field
  • Microsoft 365 Certified: Teams Administrator Associate

Preferred Qualifications:
  • CompTIA Security+ Certification
  • ITIL 4 Foundation Certification(s)


Compensation: The salary range for this position is $83,5000 - $93,500 and will be commensurate with experience.

No recruitment agencies, please.

Company Benefits: We take care of your well-being here at ZenPoint Solutions! Our comprehensive benefits package includes health, dental, and vision insurance to keep you and your family healthy. We also offer group and voluntary life insurance for financial security, and short-term and long-term disability insurance to provide peace of mind in case of unexpected illness or injury. You'll have the option to contribute to a 401(k)-retirement plan with company matching contributions to save for the future. We also offer flexible spending accounts to help manage medical and dependent care costs on a pre-tax basis. On top of that, you'll enjoy a generous paid leave policy, including federal holidays, to maintain a healthy work-life balance. To help you grow in your career, we offer professional development opportunities and a tuition assistance program.

Req: 9449

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