SummaryWe are looking for a skilled Coffee Technician to join our team and ensure our customers enjoy exceptional coffee every day. In this role, you will be responsible for installing, troubleshooting, and maintaining our brewing equipment in the Chicago area. The ideal candidate is a mechanically inclined, safety-conscious individual with a basic understanding of equipment repair principles and the ability to effectively maintain, repair, and re-program various coffee equipment.
Responsibilities- Serve as the primary, face-to-face representative of La Colombe while engaging with clients
- Act as the liaison between the corporate office, client services, and clients, ensuring seamless communication and support
- Maintain accurate records in SalesLogix and MAS systems related to machine support
- Execute work orders, manage machine agreements, and address service tickets promptly
- Conduct bench testing of new equipment upon delivery, ensuring readiness before installation
- Refurbish used coffee equipment to extend its lifespan and prepare it for reinstallation
- Oversee the removal and replacement of equipment as needed
- Coordinate parts ordering and logistics with the home office to ensure timely and efficient operations
- Maintain a well-stocked van with inventory, ensuring the availability of necessary equipment for installations
- Perform additional duties as assigned
Requirements- Experience: At least 1 year of experience in installing, servicing, and maintaining large industrial appliances; experience with coffee machines is a plus
- Technical Skills: Ability to follow service call and installation procedures provided by management, with the flexibility to adapt to emergency situations and changing circumstances
- Computer Skills: Proficient in Microsoft Office suite
- Communication: Strong written and verbal communication skills
- Multitasking: Capable of multitasking and prioritizing tasks in a fast-paced environment
- Time Management: Able to manage time effectively, meet deadlines, and work independently without direct supervision
The salary range for this full-time position is $67,000.00 - $105,600.00, + bonus + equity + benefits. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Chobani provides a comprehensive benefits package, including medical, dental, vision coverage, disability insurance, health savings account, flexible spending accounts, and tuition reimbursement. To help save for the future, all employees are eligible for a 401k match of 100% on up to 5% of eligible pay. To support growing families, we provide fertility and childcare assistance, and 12 weeks of parental leave at full pay after six months of continuous employment. In addition, we provide wellness resources which include an employee assistance program, fitness discounts, a wellness reimbursement, on-site gym access (certain locations) and a monthly wellness newsletter to connect you with resources and timely information. We offer various types of paid time of including: 120 hours of paid time off, 11 holidays, and paid volunteer time off.
