Overview

DecisionPointseeks a Cloud/System Engineer to support hosting infrastructure, uptime management, web security controls, and operational reliability for an enterprise Content Management System in a federal and DoD-aligned mission environment. This role manages cloud and server infrastructure, load balancing, monitoring, log analysis, vulnerability remediation, and backup and recovery operations to ensure a stable, secure, and high-performing CMS platform.

The Cloud/System Engineer ensures that hosting environments meet operational requirements,comply withsecurity standards, support integration needs, andmaintainresiliency across all system tiers.

This position is fully remote.

Duties & Responsibilities

The Cloud/System Engineer will:

• Manage CMS hosting environments, including cloud-based infrastructure, servers, application services, and system dependencies.

• Maintain uptime, performance, and reliability through system tuning, monitoring, and proactive management.

• Configure and manage load balancers, CDN settings, network routing, and web delivery optimization.

• Implement and enforce security compliance requirements including patching, hardening, and vulnerability remediation.

• Monitor logs, alerts, and dashboards toidentifysystem issues and support incidentresponse.

• Manage backup and recovery processes, ensuring data integrity andrestorationreadiness.

• Coordinate with cybersecurity, development, and operations teams tovalidateenvironment readiness for releases.

• Support automation of operational tasks including monitoring, deployment, and configuration.

• Maintain system documentation, configuration baselines, architecture diagrams, and operational procedures.

• Assistwith capacity planning, scalability assessments, and cloud resource optimization.

• Troubleshoot hosting issues, root causes, and infrastructure-level failures.

• Participate in environment reviews, sprint planning, and technical coordination with PMO and mission stakeholders.

Qualifications

Clearance Requirement

Must hold an active Secret clearance, supported by a Tier 3 background investigation.

Education (Required)

Bachelor27s degree in Computer Science, Systems Engineering, Cloud Computing, IT Infrastructure, ora relatedfield.

Experience (Required)

• Minimum 7 years of experience managing cloud or system infrastructure in an enterprise environment.

• Experience supporting web hosting environments, application servers, or CMS platform infrastructure.

• Experience implementing security controls, patching, and vulnerability management.

• Experience with system monitoring, log analysis, and uptime management.

• Experience supporting load balancing, performance tuning, and recovery operations.

Technical Knowledge (Required)

• Proficiencywith AWS cloud services or similar cloud environments.

• Knowledge of web servers, application servers, load balancers, and content delivery configurations.

• Understanding ofnetwork security principles, hardening techniques, and compliance frameworks.

• Familiarity with log monitoring tools and performance analytics platforms.

• Experience with backup and recovery systems, disaster recovery planning, and resilience engineering.

Technical Knowledge (Preferred)

• Experience with infrastructure-as-code, automation tools, or CI/CD integration.

• Knowledge of containerization or orchestration technologies.

• Experience supporting CMS hosting architectures, caching layers, or search indexing services.

Certifications

Required:

• CompTIA Security+orCISSP

• AWS CertifiedSysOpsAdministrator or AWS Administrator certification

Preferred:

• ITIL v4 Foundation

• Certified ScrumMaster (CSM)

• Additionalcloud or infrastructure certifications

Skills

• Strong troubleshooting and analytical abilities for resolving complex system issues.

• Excellent coordination and communication skills with cross-functional technical teams.

• Ability to manage multiple environment tasks, workloads, and operational priorities.

• Strong attention to detail, reliability, and commitment to platform stability and uptime.

• Ability tooperateproactively in a mission-driven, high-availability environment.