Are you passionate about technology and eager to grow your skills in cloud-native infrastructure? As a Cloud Operations Engineer, you will join a collaborative operations team responsible for maintaining and improving critical platform infrastructure. You'll work hands-on with Kubernetes, service mesh, and AWS technologies while learning from experienced engineers who will help you develop into a well-rounded platform professional. We seek a motivated Cloud Operations Engineer to help maintain our cloud-native infrastructure using Kubernetes, ArgoCD, Istio/Gloo Mesh, Prometheus, and AWS. In this role, you will contribute to the operational health of Constant Contact's platform, ensuring our environments remain current, secure, and reliable. You'll have the opportunity to grow professionally and contribute to a culture of accountability and continuous improvement. We value curiosity, self-motivation, collaboration, and a willingness to learn. If you're ready to build a strong foundation in platform engineering and help shape the future of our infrastructure, we're eager to hear from you. What You'll Do: - Coordinate upgrades in lockstep across EKS, OKD, Calico, Gloo Mesh, and Istio to ensure compatibility - Maintain environments on AWS standard support tiers for EKS by tracking versions and planning upgrades proactively - Execute monthly operational tasks, including CrowdStrike agent upgrades, SSL/TLS certificate rotations, and ArgoCD updates - Build, maintain, and upgrade Kubernetes clusters and ancillary software using EKS and OKD - Work with stakeholders to resolve issues with AWS and Kubernetes - Document operational procedures and share knowledge with stakeholder teams - Collaborate with senior engineers and contribute to team knowledge sharing - Assist with the development and maintenance of observability systems - Study the system and proactively suggest architectural improvements and automated solutions for daily operations, deployment, and monitoring - Provide input on cloud-based best practices - Participate in a team's on-call schedule, which means that occasionally, you may be asked to provide after-hours technical expertise, guidance, and support. Business hours are typically 09:00 - 5:00 ET Who You Are: - 2+ years of professional work experience in DevOps, SRE, System Administration, or similar roles (internship or project experience counts) - Experience with Kubernetes and Docker is required to be successful in this role - Scripting abilities in Bash and/or Python - Familiarity with ArgoCD or similar GitOps tooling - Experience utilizing AI tools (ChatGPT, Gemini, Claude, etc.) to streamline work efficiencies - Knowledge of networking fundamentals; comfortable using common troubleshooting tools like dig, nslookup, netstat, netcat, or tcpdump - Skilled at learning complex processes quickly with a self-service mindset through independent research - Experience working with Git in a CI/CD environment - Effective communication skills, both written and verbal #LI-HK1 #LI-Hybrid The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees $91,600-$114,500 USD Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. At Constant Contact, we're all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.