TeleTech

Cloud Infrastructure Support Engineer

TeleTech$62K — $141K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years experience with secure DoD information management system operations
  • 3+ years experience with Linux and command-line interfaces
  • Proficiency in scripting languages such as Bash, Ansible, or YAML
  • Experience with Amazon Web Services
  • Ability to harden systems according to STIG
  • TS/SCI clearance required
  • High school diploma or GED
  • Capability to achieve DoD 8570 or 8140 IAT Level II Certification within 30 days of hire

Responsibilities

  • Support operations and maintenance for DoD information management systems
  • Configure and manage server setups for cloud solutions
  • Collaborate with cloud architects and engineers on infrastructure projects
  • Provision virtual machines and networks in a DevOps framework
  • Utilize cloud service providers to assist clients in achieving mission goals
  • Participate in the development and deployment of IT infrastructures
  • Engage in innovative labs to explore solutions for client challenges

Benefits

  • Comprehensive health, life, and disability insurance
  • Financial and retirement benefits including tuition assistance
  • Paid leave and work-life support programs
  • Recognition awards for employee performance
  • Access to professional development opportunities
Full Job Description
Cloud Infrastructure Support Engineer
The Opportunity:
As a DevOps engineer, you know how to set up cloud environments and provision computer networking, storage, and virtual networks, ultimately, how to "harness the cloud." We're looking for a DevOps infrastructure engineer like you to support our clients as they modernize their IT infrastructures and meet their most challenging missions.

As a DevOps infrastructure engineer at Booz Allen, you'll work closely with cloud architects and engineers to manage server configuration for modern cloud solutions. You'll sharpen your skills within a DevOps framework to establish or provision virtual machines or networks and use cloud service providers to further your clients' meaningful missions.

With access to our internal innovative labs, there's no better place to expand your skills and explore different ways of solving our clients' challenges. Whether helping to develop, deploy, or manage IT infrastructures for crucial server and network components, here, you'll have the latest tech and brightest teammates at your fingertips.

Join us. The world can't wait.

You Have:
  • 3+ years of experience with supporting operations and maintenance for secure DoD information management systems
  • 3+ years of experience with Linux Operating Systems and command-line interfaces
  • Experience with scripting languages, including Bash, Ansible, or YAML
  • Experience with Amazon Web Services
  • Experience hardening government systems following STIG requirements
  • Experience with the Linux Operating System
  • TS/SCI clearance
  • HS diploma or GED
  • Ability to obtain DoD 8570 or 8140 IAT Level II Baseline Certification within 30 days of hire date


Nice If You Have:
  • Experience with deploying and managing containers using Kubernetes or Docker
  • Experience with provisioning cloud infrastructure using tools such as Terraform
  • Experience with the Atlassian tool suite, including Jira and Confluence
  • Experience with Agile development techniques and ceremonies
  • Knowledge of Site Reliability Engineering concepts
  • Bachelor's degree


Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $62,000.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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