Qualifications
Responsibilities
Benefits
JOB REQUISITION
Cloud Infrastructure Senior ManagerLOCATION
INDIANAPOLISADDITIONAL LOCATION(S)
JOB DESCRIPTION
Technology Consulting Cloud Infrastructure Senior Manager
Where We Need You
Protiviti is looking for a Technology Consulting Senior Manager to join our growing Infrastructure, Cloud, & Security Engineering team.
What You Can Expect
As a Senior Manager, you’ll partner with our clients to identify and manage risk. You'll develop strategies to solve complex business problems using new ways of thinking, and devise solutions to support your clients' needs through using the latest tools and methods. You’ll develop lasting relationships with client personnel and further these relationships through quality product delivery. You’ll foster a network within the business community and serve as an ambassador of Protiviti in the market. You will also be a mentor and provide performance development to teams as you oversee the successful completion of project work plans.
What Will Help You Be Successful
You enjoy working across infrastructure, networking, and cloud platforms to design, build, migrate, and/or secure systems and environments.
You are passionate about building trusted relationships with C-level executives and providing exceptional experiences that translate to additional project work.
You have an inherent interest in project management and team leadership.
You promote a positive team culture that fosters open communication among all engagement team members.
You create development opportunities for others, including participating in the creation and rollout of training, and ways for your team to improve our clients and communities.
You enjoy discovering prospective project work with current and potential clients through networking, knowledge-building, and client interactions.
You excel at identifying opportunities to integrate product solutions and resources to improve client service capabilities.
You view client challenges as opportunities to add value and can translate that into new project proposals and sales.
You are seen as a valued contributor to thought leadership and encourage knowledge-sharing and collaboration across teams.
You have interest in managing a diverse portfolio of clients across industries.
Do Your Talents Include the Following?
Recent hands-on design, deployment, and/or administration experience in Windows Server and Linux systems administration
Working familiarity with Unix variants and Mac OS; prior administration experience a plus
Working familiarity with Amazon AWS, Microsoft Azure and other IaaS providers preferred
Strong enterprise networking design, deployment, and/or administration experience
Working familiarity with enterprise-class vendors and product lines strongly preferred (e.g. Cisco, Cisco Meraki, HPE/Aruba, Juniper, Extreme, Brocade)
Working familiarity with enterprise-class network security appliance vendors and product lines strongly preferred (e.g. Cisco, Cisco Meraki, Palo Alto, Fortinet)
Working familiarity with SMB/”prosumer” vendors and product lines a plus (e.g. Ubiquiti/UBNT, SonicWall, Mikrotik) a plus
Working familiarity with load balancers, VPN appliances/concentrators a plus
In depth understanding of current enterprise design patterns and norms for basic networking capabilities/concepts (e.g. TCP/IP, DNS, DHCP, VLAN segmentation, routing and switching, wireless)
Strong familiarity with SMB and entry-level on premises computing infrastructure technologies
Working familiarity with multiple server hardware vendors and associated management tools/platforms (e.g. Dell, HPE, Cisco, SuperMicro) strongly preferred
Working familiarity with hypervisor platforms (e.g. VMware vSphere/ESXi, Microsoft Hyper-V, Nutanix AHV, or others) strongly preferred
Strong familiarity with enterprise storage
Working familiarity with DAS, SAN, and NAS/filer solutions
Working understanding of contemporary network storage protocols and interconnect methods (e.g. iSCSI, CIFS, FibreChannel, NFS)
Strong familiarity with basic on premises infrastructure management best practices
Rack management
Power and cooling demand management
Physical security
Strong familiarity with scripting for administrative, auditing, and other operational purposes
Prior experience writing PowerShell, Python, BASH/other Linux shell scripts strongly preferred
Prior experience with typical infrastructure and server/endpoint management toolsets
Performance and capacity management tools
Endpoint management / RMM platforms
Patch and vulnerability management tools
Log and event aggregation technologies (Kafka, SIEMs, Splunk, etc.)
Prior experience with capacity planning, VM/server “right-sizing”, performance analysis
Prior experience and ownership designing server, network, application solutions through deployment phase
Prior experience administrating Office 365 services
Prior experience administrating Microsoft Exchange, Google G Suite/Workspace is a plus
Experience designing, building, or remediating an environment to meet specific regulatory requirements such as PCI-DSS, CMMC, NIST 800-53.
Prior experience translating undocumented systems / applications / operating procedures into usable documentation is absolutely necessary; Ability to update or create visualizations of dependency maps or architecture overviews is a must
Prior experience with integration of IT systems in a post-merger/acquisition environment
Prior experience with application rationalization / dependency mapping exercises
Prior experience designing, implementing, or administrating backup and replication/continuity solutions for server, storage, and application infrastructure
Familiarity with typical project management methods (Agile, Waterfall, etc.)
Prior experience translating business requirements (e.g. compliance controls, vendor / business partner requirements) into technical configurations / solutions
Prior experience dealing with third party hardware/software/service vendors preferred
Prior experience translating business continuity / disaster recovery requirements into technical solution designs preferred
Establishing and cultivating business relationships and a professional network, including with senior executives.
Successfully pursuing business development opportunities and identifying and implementing strategies to obtain new work or clientele.
Ability to translate and communicate issues, risks or challenges to client personnel, including executives.
Leadership and direct supervisory experience of teams including conducting performance appraisals, mentoring and coaching, oversight and review of work, coordination across teams, and understanding how to motivate.
Your Educational and Professional Qualifications
Bachelor’s degree in (Comp Sci, Comp Eng, Networking) or relevant field, or equivalent experience delivering technology or consulting solutions.
7+ years working in professional services or related fields.
Professional Certification such as AWS Certified Solutions Architect - Professional, AWS Certified DevOps Engineer – Professional, Azure Solutions Architect Expert, DevOps Engineer Expert or similar strongly preferred.
Excellent verbal and written English
Comfortable collaborating with key business executives, system/application owners or stakeholders in group conversation
About Protiviti
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