Fitch Group is currently seeking a Cloud Infrastructure & Platform Engineering Delivery Practice Owner based out of our Chicago officeHow You'll Make an Impact:The Delivery Owner is a squad-facing role and leader within the Delivery Management track of Technology & Data Delivery Enablement, enabling predictable delivery for an Agile squad(s). This role ensures predictable execution, proactive dependency management, and continuous evolution of ways of working. While evolving beyond traditional Scrum Master responsibilities, this role remains deeply rooted in Agile values with coaching at its core.
This position operates within a culture of agility, accountability, delivery excellence, and continuous improvement. It ensures delivery among an Agile squad(s) and drives the integration of AI-enabled practices into the delivery process. Accountable for squad delivery metrics, predictability, and throughput.
As a senior practitioner, this role makes significant contributions Communities of Practice, partners with senior leaders in the chapter to help establish enterprise-wide delivery standards, mentors delivery practitioners, and drives strategic initiatives that elevate delivery maturity and capability at scale.
- Direct impact: Enable delivery outcomes for complex, high-visibility initiatives
- Modern practices: Drive Agile-based delivery management evolution, including AI-enabled workflows grounded in Agile principles
- Collaborative environment: Partner with Tribe Leads, Technical Owners, Product, Engineering, Data, Finance, and Business sponsors
- Community engagement: Lead initiatives in the Delivery Center of Excellence and Communities of Practice through coaching and mentorship
- Growth and development: Leadership exposure, people leadership opportunities, and ability to develop practitioners
End-to-End Squad Delivery- Enable delivery outcomes for your squad ensure predictable execution and high-quality delivery
- Ensure definition of ready/done and release criteria are consistently applied
- Maintain squad-level accountability, modeling best practices within your assigned squad
- Ensure squad meets delivery commitments; drive predictability, throughput, and quality metrics
- Facilitate strategic decisions and trade-offs with colleagues and senior leadership
- Create transparency in delivery health; provide honest assessments and escalate risks with options and solutions
- Mentor Delivery Owners through coaching and Agile leadership
AI Enablement and Modern Practices- Drive adoption of AI-enabled delivery practices; mentor other Delivery Owners on AI tool utilization
- Identify and pilot new AI capabilities; share learnings with the Agile Delivery Center of Excellence
- Champion AI literacy and responsible AI use within delivery management
- Share learnings with peers and contribute to delivery practice evolution
Operating Model and Enablement- Enable squad-level delivery rituals, escalation protocols, and forums rooted in Agile principles
- Drive evidence-based planning and forecasting at a squad level
- Keep roadmaps, backlogs, capacity plans, and forecasts synchronized and actionable
- Lead retrospectives that identify systemic improvements; drive cross-squad improvement initiatives
- Model accountability by owning delivery outcomes and transparently communicating status and risks
Continuous Improvement and Evolution- Coach squad members on flow, predictability, and metrics; leverage modern practices to accelerate delivery
- Foster a culture of experimentation and continuous improvement
Center of Excellence Contribution- Lead initiatives within the Agile Delivery Center of Excellence
- Develop delivery standards, playbooks, and best practices
- Share innovations across the organization
- Contribute to training programs and capability-building initiatives
You May be a Good Fit if:- Bachelor's degree in Business, Technology, or related field; or equivalent experience
- 6-8 years in Agile delivery, with 3+ years as Delivery Owner or Scrum Master
- Certified Scrum Master (CSM) and Certified Scrum Professional (CSP) or equivalent
- Proven track record delivering complex initiatives with measurable outcomes
- Demonstrated experience mentoring delivery practitioners
- Strong executive communication and stakeholder management skills
What Would Make You Stand Out: - Multiple advanced Agile certifications (CSP, SAFe, Kanban)
- Experience leading delivery transformation or AI enablement initiatives
- Background establishing delivery standards or leading Communities of Practice
- Experience in financial services or regulated industries
Why Choose Fitch: - Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
- Investing in Your Future: Retirement planning, financial wellness and tuition reimbursement programs that empower you to achieve your short and long-term goals
- Promoting Health & Wellness: Comprehensive healthcare offerings that prioritize a healthy body & mind
- Supportive Parenting Policies: Family-first policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
- Dedication to Giving Back: Paid volunteer days and support for community engagement initiatives
At Fitch, AI is embedded in how we work every day-supporting smarter decision-making, streamlining workflows, and enabling new ways to create value for our business and clients. Intelligent solutions are increasingly part of our day-to-day operations, helping teams work more efficiently and think differently as we continue to evolve. We're looking for colleagues who are comfortable operating in an AI-enabled environment-or who are curious, adaptable, and eager to build their AI literacy over time. We value professionals who embrace technology as part of continuous learning and who are committed to using it thoughtfully to enhance how work gets done.
Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.
FOR CHICAGO ROLES ONLY Expected base pay rates for the role will be between $125,000 and $150,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch's total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.
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