TeleTech

Cloud Engineer, Senior

TeleTech • $99K — $225K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Experience with Amazon Web Services (AWS)
  • Familiarity with Red Hat Enterprise Linux and command-line interfaces, including Bash
  • Proficient in designing and automating cloud resources using Infrastructure-as-Code tools like Terraform or Vault
  • Knowledgeable in platform-as-a-service technologies such as Kubernetes
  • Understanding of network technologies including DNS, load balancing, and TLS
  • Top Secret clearance required
  • Bachelor's degree with 8+ years of relevant experience, or 12+ years without a degree.

Responsibilities

  • Manage and enhance cloud environments for continuous improvement
  • Support and troubleshoot cloud infrastructure issues
  • Develop innovative solutions to complex technical problems
  • Mentor junior team members and oversee their work
  • Work independently with minimal supervision
  • Automate the provisioning of cloud resources

Benefits

  • Comprehensive health, life, and disability coverage
  • Financial and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance for further education
  • Programs supporting work-life balance and dependent care
  • Recognition awards for exceptional performance
Full Job Description
Cloud Engineer, Senior
The Opportunity:

Manage, administer, support, and enhance cloud environments, ensuring continuous improvement and rapid problem resolution. Apply advanced skills or extensive technical expertise and full industry knowledge. Develop innovative solutions to complex problems. Work without considerable direction. Mentor and may supervise team members.

You Have:
  • Experience with Amazon Web Services
  • Experience with Red Hat Enterprise Linux and command-line interfaces, including Bash
  • Experience designing and automating the provisioning of cloud resources and Infrastructure-as-Code tools, including Terraform or Vault
  • Experience with platform-as-a-service technologies, including Kubernetes
  • Knowledge of network technologies, including DNS, load balancing, and TLS
  • Top Secret clearance
  • Bachelor's degree and 8+ years of experience developing and deploying enterprise cloud-native solutions, or 12+ years of experience developing and deploying enterprise cloud-native solutions in lieu of a degree


Nice If You Have:
  • Experience creating and improving continuous automation across multiple technical stacks
  • Experience troubleshooting, triaging, and resolving issues for GitLab CI/CD pipeline failures or slowness
  • Experience triaging and resolving issues for both open-source and commercial tools in public cloud environments
  • Experience with containerization tools
  • Experience with DevOps practices and tools
  • Experience with Git or GitLab
  • Experience applying cloud security principles
  • Experience programming in Python and Java
  • AWS Certifications


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Top Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99,000.00 to $225,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role.
  • Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


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About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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