Position Name: Cloud Engineer
Reports to: Professional Service Manager
Department: Professional Services
Location: United States - Remote
Position OverviewWe are seeking a Cloud Engineer to join our professional services team, focusing on project implementation, onboarding large and complex clients, and managing cloud environments such as Azure and AWS. This role is highly technical and offers excellent career development opportunities. As part of the team, you will work closely with the Professional Services Manager and other team members to deliver robust cloud solutions while contributing to the architecture, design, and maintenance of client environments.
Responsibilities- Manage, build, deploy, and maintain scalable cloud infrastructure on Azure and AWS.
- Optimize performance and manage costs in cloud environments.
- Troubleshoot and resolve complex cloud-related issues.
- Support onboarding of large and complex clients by implementing tailored cloud solutions.
- Design and architect cloud-based solutions that align with client needs.
- Identify client requirements and recommend appropriate cloud solutions.
- Serve as an escalation point for service-related issues requiring advanced cloud expertise.
- Maintain and strengthen partner relationships with Microsoft, Amazon, and other vendors.
- Support the sales team during pre-sales activities by providing technical expertise.
- Help productize solutions to expand the organization's service catalog.
- Conduct research and development to evaluate new technologies and implement best practices.
- Document implementations, processes, and solutions for internal and client use.
Qualifications- A 4-year college degree and 4 years of IT industry experience with relevant technologies, or 8 years of overall IT experience with 2-4 years of relevant technology experience.
- Proficiency with Azure, AWS, Microsoft 365, Active Directory, and hybrid cloud environments.
- Strong understanding of network and connectivity solutions, including VPNs and hybrid network configurations.
- Proven ability to design, scope, and execute technical solutions tailored to client requirements.
- Ability to communicate complex technical concepts effectively to diverse audiences.
- Self-motivated, proactive, and accountable for individual and team outcomes.
- Active certifications in Azure, AWS, or Microsoft 365 are highly desirable and will be discussed during the interview process.
Desirable Skills and Qualities- Advanced knowledge of high-level infrastructure design and architecture.
- Experience with finance or alternative investment industries.
- Proficiency in Infrastructure as Code tools (e.g., Terraform) and CI/CD pipelines.
- Ability to create detailed technical documentation.
- Previous experience with Managed Services Providers (MSPs).
