Sentinel is seeking a Level I Engineer for our Cloud Select team. The ideal candidate will have a background in systems administration and demonstrates the ability to move into a Cloud focused role. Responsibilities include onboarding new customers, supporting data center migrations, and maintaining critical cloud infrastructure. This role requires excellent troubleshooting, problem-solving, and communication skills as you will be working with various cross functional teams. Candidates should have experience in technical support and be comfortable in a past-paced, SLA-driven environment. This position can be work remote within the United States but must travel to Downers Grove, IL as needed.

• Provide technical support and system engineering for all Windows-based and Linux-based platforms including Active Directory, DNS, RDS
• Planning, executing, and overseeing the successful migration of data center infrastructure, applications, and services
• Experience with Hyper-V/SystemCenter and scripting languages (e.g., Python, PowerShell) is a plus
• Excellent problem-solving and troubleshooting skills
• Participation in after-hours work (when needed) and OnCall rotation is required
• Strong communication and interpersonal skills
• Nice to have public cloud platforms (Azure, AWS) experience
• The candidate must have a car, as this position requires travel between location and the transportation of equipment
• A valid drivers license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a can-do attitude

We focus on candidates that display our ACE factor 6ttitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

Compensation Range: 

$70,000-$100,000 annually

What you get:

We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and employee discount for product services and entertainment.

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